Medical Scheduling Call Center Representative

Job not on LinkedIn

🕒 July 23

🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 39%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Delaware Valley University

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1896

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Delaware Valley University is a private university in Doylestown, Pennsylvania focused on experiential, career-oriented education with strong programs in agriculture, life sciences, and applied fields. The university emphasizes hands-on learning through its award-winning Experience360 program, offers undergraduate and graduate degrees (including a Master of Public Health), professional certificates, and strong employer connections that lead to high post-graduation career outcomes. DelVal also supports applied research and industry partnerships in areas like crop science, plant genetics, nutrition, and agricultural innovation.

📋 Description

• Answer inbound calls promptly and courteously, providing scheduling support to patients • Schedule, reschedule, and cancel appointments across various departments and specialties using electronic health record (EHR) and scheduling systems • Verify insurance eligibility and obtain necessary authorizations or referrals when required • Confirm appointments and provide pre-visit instructions to patients • Coordinate appointment times based on provider availability, patient needs, and clinic flow • Accurately enter and update patient demographic and insurance information • Maintain compliance with HIPAA and all applicable federal and state regulations • Collaborate with clinical staff to ensure seamless patient care and scheduling accuracy • Address patient inquiries and escalate issues as needed to the appropriate department • Perform daily appointment audits to ensure accuracy and resolve discrepancies

🎯 Requirements

• Applicants must live in New Jersey, Pennsylvania, Delaware, or Florida • High school diploma or equivalent required • 1–2 years of experience in medical scheduling or front office healthcare setting preferred • Familiarity with medical terminology, EHR systems (e.g., eClinicalWorks), and insurance verification processes is a plus • Excellent verbal and written communication skills • Strong customer service orientation • Attention to detail and accuracy in data entry • Ability to multitask in a fast-paced environment • Proficiency in Microsoft Office and scheduling software

🏖️ Benefits

• Compensation: TBD