Key Account Manager

🔥 3 minutes ago

🗽 New York – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Dendreon's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Dendreon

Dendreon

501 - 1000 employees

Founded 1992

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

💰 $10M Debt on 2020-04

Biotechnology • Pharmaceuticals • Healthcare

Dendreon is a biotechnology company focused on developing and delivering cellular immunotherapies. Dendreon developed PROVENGE (sipuleucel‑T), the first FDA‑approved cellular immunotherapy, which has been administered to nearly 40,000 men, and the company provides research, development, and end-to-end cellular therapy manufacturing and logistics services to advance complex cell therapies and enable partners to bring treatments to market.

📋 Description

• Develop and execute strategic account plans aligned with corporate objectives and patient access goals • Manage high-value and developing accounts; conduct regular Customer Business Reviews to assess performance and drive growth • Build account maps identifying clinical decision makers, operational stakeholders, and referral networks • Maintain routine account reviews, pipeline management, and continuous improvement • Build trust-based relationships with physicians, clinical staff, administrators, and executives including C-suite • Execute omnichannel engagement plans through face-to-face, virtual, and digital touchpoints • Lead customer meetings, strategic discussions, and speaker programs • Deliver compliant clinical presentations and serve as a subject matter expert on disease state, treatment paradigms, and competitive landscape • Identify and cultivate clinical champions • Drive patient identification and account activation by understanding patient flow, referral patterns, diagnostic pathways, treatment decision points, and care team dynamics • Identify growth opportunities and develop emerging accounts within the territory • Identify operational gaps and coordinate internal support to improve workflow efficiency and reduce barriers to appropriate treatment starts • Partner with Market Access and Patient Support to navigate reimbursement and logistical challenges • Maintain working knowledge of buy-and-bill dynamics and site-of-care considerations • Coordinate cross-functional teams and partner with Regional Business Directors and Sales Leadership • Use CRM and analytics tools to document interactions, manage opportunities, and meet KPIs • Execute responsibilities in compliance with company policies, FDA/PhRMA guidelines, and industry standards

🎯 Requirements

• Bachelor's degree required; advanced degree preferred • 5-7 years pharmaceutical/biotech experience; oncology, urology, or specialty products strongly preferred • 3-5 years’ account management experience or demonstrated sales success • Proven ability to manage complex accounts across large practices, hospitals, academic centers, and IDNs • Strong clinical fluency, communication, presentation, and relationship-building skills • Proficiency in CRM platforms (e.g., Salesforce), analytics tools, and MS Office • Understanding of FDA/PhRMA promotional guidelines and compliance standards

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