Key Account Manager

🔥 13 hours ago

🗽 New York – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Dendreon's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Dendreon's site. Checked 1 minute ago.

Logo of Dendreon

Dendreon

501 - 1000 employees

Founded 1992

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

💰 Series A - Duanben Pharmaceutical on 2024-03

Healthcare • Manufacturing • Biotechnology

Dendreon is a biotechnology company focused on developing and manufacturing cellular immunotherapies to improve patients' lives. Its flagship product, PROVENGE (sipuleucel-T), was the first FDA-approved cellular immunotherapy and has been administered to tens of thousands of patients. Dendreon provides end-to-end cellular therapy expertise — from research and clinical development to large-scale manufacturing and strategic partnerships — to help bring complex cell therapies to market.

📋 Description

• Develop and execute strategic account plans aligned with corporate objectives and patient access goals • Manage high-value and developing accounts; conduct regular Customer Business Reviews to assess performance and drive growth • Build account maps identifying clinical decision makers, operational stakeholders, and referral networks • Maintain routine account reviews, pipeline management, and continuous improvement • Build trust-based relationships with physicians, clinical staff, administrators, and executives including C-suite • Execute omnichannel engagement plans through face-to-face, virtual, and digital touchpoints • Lead customer meetings, strategic discussions, and speaker programs • Deliver compliant clinical presentations and serve as a subject matter expert on disease state, treatment paradigms, and competitive landscape • Identify and cultivate clinical champions • Drive patient identification and account activation by understanding patient flow, referral patterns, diagnostic pathways, treatment decision points, and care team dynamics • Identify growth opportunities and develop emerging accounts within the territory • Identify operational gaps and coordinate internal support to improve workflow efficiency and reduce barriers to appropriate treatment starts • Partner with Market Access and Patient Support to navigate reimbursement and logistical challenges • Maintain working knowledge of buy-and-bill dynamics and site-of-care considerations • Coordinate cross-functional teams and partner with Regional Business Directors and Sales Leadership • Use CRM and analytics tools to document interactions, manage opportunities, and meet KPIs • Execute responsibilities in compliance with company policies, FDA/PhRMA guidelines, and industry standards

🎯 Requirements

• Bachelor's degree required; advanced degree preferred • 5-7 years pharmaceutical/biotech experience; oncology, urology, or specialty products strongly preferred • 3-5 years’ account management experience or demonstrated sales success • Proven ability to manage complex accounts across large practices, hospitals, academic centers, and IDNs • Strong clinical fluency, communication, presentation, and relationship-building skills • Proficiency in CRM platforms (e.g., Salesforce), analytics tools, and MS Office • Understanding of FDA/PhRMA promotional guidelines and compliance standards

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