Program Director

Job not on LinkedIn

🔥 6 minutes ago

🦀 Maryland – Remote

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💵 $73 - $120 / hour

⏰ Full Time

🔴 Lead

📋 Program Manager

👻 Ghost score 20%

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Logo of dentsu Austria

dentsu Austria

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Direct a portfolio of enterprise-level programs for one or more Fortune 500 clients • Define program vision, objectives, and success criteria with client executives and agency leadership • Establish roadmaps integrating workstreams across digital transformation, customer experience, data analytics, and technology implementations • Align programs with client business strategies and deliver measurable ROI and business impact • Lead program steering committees and facilitate strategic decision-making and governance • Manage program interdependencies, risks, and resource conflicts • Partner with Creative, Strategy, Data & Analytics, Technology, and CRM leadership on integrated delivery • Oversee end-to-end program execution against quality, timeline, and budget requirements • Implement governance, escalation, change management, and risk mitigation processes • Monitor program health through dashboards tracking scope, schedule, budget, quality, and client satisfaction • Conduct health assessments and implement corrective actions • Ensure compliance with agency standards, client requirements, and regulatory obligations • Lead crisis management and issue resolution for high-impact challenges • Facilitate post-program retrospectives and capture lessons learned • Manage program budgets and profitability targets • Oversee resource planning and allocation across programs • Drive operational efficiency, continuous improvement, and program profitability • Establish program management methodologies, tools, templates, and standardized frameworks • Implement and optimize technology platforms for program planning, execution, and reporting

🎯 Requirements

• Bachelor's degree or equivalent experience • 12–15 years of progressive program/project management experience at a digital/technical agency or consulting firm • 4–6 years of people management experience • Proven track record managing complex programs valued at $5M–$15M+ individually • Extensive experience with enterprise-level clients and multi-year technical initiatives • History of delivering programs that drive significant business outcomes and client satisfaction • Exceptional leadership presence and influencing skills, comfortable engaging with senior executives • Outstanding written, verbal, and presentation communication skills • Experience leading through ambiguity and complexity in matrixed organizations • Demonstrated emotional intelligence and ability to navigate challenging stakeholder situations • Expert-level knowledge of Waterfall, Agile, Scrum, and hybrid program management methodologies • Advanced proficiency with Workfront, Jira, Confluence, Smartsheet, or similar program management platforms • Experience with Salesforce and AEM implementations • Agile/Scrum certifications (CSM, SAFe, etc.) • Experience leading teams in Agile methodology • Extensive experience at recognized digital and/or technical agencies or top-tier consulting firms • Experience delivering website migrations, design systems, and site implementations • Must be US based • Ability to work in the EST time zone with some flexibility • Travel required on occasion

🏖️ Benefits

• Paid holidays in accordance with dentsu policy • Safe and sick time

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