Salesforce Business Systems Analyst

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🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Business Analyst

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Derex Technologies Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Derex Technologies Inc. is a global IT services company headquartered in New Jersey, operating since 1996. The company offers a wide range of services including application development, enterprise resource planning (ERP), SAP services, and enterprise content management solutions. Derex specializes in transitioning IT infrastructure from managed services to shared services, data center transformation, and enterprise IT application support. They also provide staff augmentation services. With a strong presence in North America, Canada, Singapore, and India, Derex leverages its extensive industry expertise to help organizations meet their business objectives and solve real-world challenges.

📋 Description

• Gather and translate business requirements across Sales, Field Operations, and Supply Chain into user stories and functional designs • Design and support Salesforce solutions for sales lifecycle management, consignee stock tracking, surgical stock consumption, defect reporting, returns, replacements, and case management • Collaborate with mobile application teams to define field-user workflows and UX journeys • Enable offline and real-time data capture for surgical and inventory events • Ensure seamless integration between Salesforce and mobile applications • Facilitate discussions with Sales Operations, Field Sales, Clinical Specialists, and Operations teams • Lead backlog grooming, sprint planning, and Agile ceremonies • Drive UAT, user training, and change management initiatives • Support reporting and analytics for inventory utilization, field consumption trends, and defect/return tracking • Ensure data accuracy, governance, and compliance within a regulated environment

🎯 Requirements

• 8+ years of experience as a Business Analyst / Business Systems Analyst • 5+ years of Salesforce Sales Cloud experience • Mandatory experience in the Medical Devices / Healthcare Manufacturing domain • Strong understanding of consignment inventory models • Strong understanding of surgical/clinical product usage tracking • Strong understanding of returns, defects, and replacement workflows • Strong understanding of customer case management • Preferred experience with custom mobile application development, preferably Angular or similar frameworks • Expertise in requirements gathering and documentation, including user stories and BRDs • Expertise in process mapping across sales and operations workflows • Stakeholder management across business and IT • Experience integrating Salesforce with ERP, inventory, and external systems • Hands-on experience in Agile/Scrum delivery models • Preferred Salesforce Certified Administrator, Salesforce Certified Business Analyst, or Salesforce Sales Cloud Consultant certifications • Nice to have experience with field sales or clinical mobile applications • Nice to have exposure to FDA, regulatory, or quality processes in MedTech • Understanding of ERP integration, including JDE, SAP, or Oracle • Experience with offline-first mobile architectures