Palliative Care Social Work Case Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 0%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Provide Social Work support to the Palliative Care Program • Conduct telephonic and video visits with patients and caregivers • Establish trust and build strong relationships with patients • Collaborate with clinicians, nurses, care coordinators, and interdisciplinary teammates • Conduct Social Work interventions and psychosocial assessments • Create personalized care plans tailored to members’ needs • Provide emotional and caregiver support • Assist with complex family and support issues • Complete goals of care conversations and advanced care planning • Conduct long-term care planning and placements • Place and follow through on behavioral health referrals • Investigate concerns for patient abuse or neglect • Support patients, caregivers, and families with goals of care and social drivers of advanced care planning • Facilitate and participate in family meetings and joint visits • Participate in team huddles, panel reviews, interdisciplinary team rounds, and program development • Build relationships and coordinate with local market and internal stakeholders • Document all clinical interactions in the electronic health record

🎯 Requirements

• Master’s degree in social work and active license • Minimum of 2 years expertise in palliative or hospice with proficiency in leading goals of care conversations, assisting with advanced care planning, and supporting people through grief, loss, and bereavement • Certified hospice and palliative social work credential, or willingness to obtain within one year of employment • Comfortable with technology and a fast-paced environment • Self-starter with ability to succeed in a work-from-home environment • Strong interpersonal and communication skills • Comfortable working with patients over video and phone • Bilingual in English and Creole, Spanish, or Vietnamese (nice to have) • Experience in health insurance (Medicare Advantage a plus) (nice to have) • Experience in geriatrics (nice to have)

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Commission eligibility for Sales roles • Parental leave program • 401K program