Wellness Coaching Supervisor

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $58k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DirectMeds

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

🏥 Healthcare

👥 B2C

Healthcare • B2C

DirectMeds is an Australian telehealth platform that connects patients with AHPRA-registered doctors for confidential, doctor-led consultations and prescription treatments delivered discreetly to the patient’s door. The service emphasizes fast, private care (a free 2-minute assessment and short phone consult), and currently focuses on erectile dysfunction with skin, hair loss, and weight-management treatments launching soon. All prescriptions are TGA-approved and dispensed by licensed Australian pharmacies; consultations are held outside Medicare and the company highlights encrypted, private handling of medical records.

📋 Description

• Supervise, coach, and support Wellness Coaches through performance management, onboarding, training, and ongoing professional development • Manage daily workflows, scheduling, workload distribution, documentation, and patient follow-up • Conduct a limited number of patient coaching sessions and maintain required documentation • Resolve patient concerns in collaboration with clinical and internal teams • Monitor KPIs, productivity, and quality assurance results • Identify performance gaps and implement improvements to meet departmental goals • Build and evolve the Wellness Coaching program through new initiatives, improved services, and scalable processes • Develop and maintain SOPs and training materials • Partner with leadership and other departments to improve workflows and align organizational priorities

🎯 Requirements

• Experience in team leadership, coaching, or people management • Strong organizational, communication, and problem-solving skills • Experience monitoring performance metrics and improving operational processes • Ability to balance team leadership, administrative responsibilities, and patient-facing work • Patient-centered approach with strong interpersonal and relationship-building skills • Proactive mindset with the ability to identify opportunities and contribute to program development • Proficiency with digital scheduling, documentation, and communication tools • Reliable personal laptop or desktop computer available before start date • Quality headset for virtual patient sessions and team meetings • High-speed internet connection • Professional, private workspace suitable for conducting patient sessions and managing team operations remotely

🏖️ Benefits

• Full-time employment • Monday–Friday schedule • Remote work arrangement • Professional development opportunities • Inclusive work environment • Equal opportunity employer