Supervisor, Medication Access Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Visante

51 - 200 employees

Founded 2008

💰 $916.8k Venture Round on 2021-07

Visante is a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Our team of professionals brings deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly. By providing customized solutions to fit the needs of our clients, we deliver sustained financial results through revenue growth, cost savings, assured compliance and optimal business performance.

📋 Description

• Oversee daily operations and staffing for assigned teams to ensure adequate resources meet client needs and project demands • Adjust staff schedules and address workflow gaps to maintain operational efficiency and service continuity • Assist with recruiting, hiring, evaluating, and retaining personnel • Address personnel issues and establish expectations for performance and workplace behavior • Provide coaching, feedback, and professional development • Coordinate training initiatives, competency assessments, and quality review activities • Respond to client inquiries and triage requests • Monitor key performance indicators related to patient access, productivity, satisfaction, and workflow efficiency, implementing corrective actions as needed • Ensure compliance with healthcare regulations, privacy requirements, and organizational policies • Review medication authorizations and determine appropriate actions based on patient, payer, and client needs • Conduct benefits investigations, assess coverage and out-of-pocket costs, and identify financial assistance options • Collaborate with clinics to obtain documentation, submit prior authorizations, and support coverage-denial appeals • Communicate authorization determinations, coverage outcomes, financial assistance options, and pharmacy access pathways to patients • Ensure accurate and timely documentation in client EMR systems and Visante tracking platforms • Support client onboarding, training, workflow optimization, and continuous process improvement • Collaborate with Visante leadership, clients, clinical staff, and interdepartmental teams • Complete other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Associate Degree preferred • 3 years of experience working within healthcare or with pharmacy providers on medication access required • Minimum of 1 year experience supervising or managing a team, including staff scheduling, performance management, and professional development preferred • State Board of Pharmacy Technician registration obtained within 6 months of hire required • Active CPhT certification through either PTCB or NHA preferred • Good judgment, multitasking, prioritization, and deadline management • Exceptional interpersonal skills and ability to cultivate strong client relationships • Proven analytical and problem-solving skills • Clear and concise communication • Commitment to maintaining patient confidentiality • Extensive knowledge of medication reimbursement and healthcare prior authorization/coding • Proficiency in Office Suite (Word, Excel, PowerPoint) • Excellent conflict resolution skills • Strong leadership skills and ability to foster accountability • High attention to detail

🏖️ Benefits

• Competitive salary and benefits for this full-time salaried role

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