Client Services Specialist

Job not on LinkedIn

🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $29 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Disruptive Advertising

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🤝 B2B

🛍️ eCommerce

📣 Marketing

B2B • eCommerce • Marketing

Disruptive Advertising is a leading performance marketing agency that specializes in optimizing digital marketing strategies across various channels such as paid search, social media, and SEO. The company is dedicated to helping authentic brands achieve their business goals by providing actionable marketing strategies and leveraging data-driven decisions. With a strong commitment to quality service, Disruptive Advertising offers clients immediate results and a unique approach to marketing that emphasizes collaboration, innovation, and exclusive partnerships.

📋 Description

• Facilitate client assignments and handle inquiries, requests, and daily account tasks • Communicate professionally, concisely, and promptly with clients via email or meetings • Collaborate with internal staff to compile data, handle customer inquiries, and complete follow-up tasks • Track client priorities, deadlines, deliverables, and unopened items accurately • Assist with meeting planning, agenda development, action-item documentation, and next-step communication • Monitor client requests and prioritize escalated problems • Maintain accurate information in company systems, client records, and project management software • Identify ongoing customer or service issues and present relevant patterns to the appropriate internal department • Assist in account management and other customer service activities as needed • Maintain a proactive, detail-focused approach while providing a positive client experience • Maintain confidentiality when handling client and business information in line with company policies • Support seamless and professional client experiences while maintaining accurate records and assisting the client services team

🎯 Requirements

• Previous experience in customer service, account management, or a related capacity • Excellent speaking and writing abilities • Excellent organizational and time-management abilities • Ability to manage multiple priorities and deadlines • Devotedness and adherence to protocol • Ability to work independently and remotely • Expertise in common office tools such as email, video conferencing, spreadsheets, project management, or customer relationship management systems • Ability to quickly learn new software, processes, and systems • Professional approach to working with clients and colleagues • Preferred: Professional experience in digital marketing, advertising, technology, or another professional services environment with clients • Preferred: Experience managing multiple accounts or stakeholder relationships simultaneously • Preferred: Proficiency in project management software and CRM • Preferred: Experience working in a completely remote or distributed setting

🏖️ Benefits

• Remote work • Equal employment opportunities for all