Network Engineer – Customer Success

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DKSH Portugal, Unipessoal, Lda.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

DKSH Portugal, Unipessoal, Lda. is the Portuguese operation of DKSH, a global market‑expansion services provider that helps multinational companies distribute, market and sell specialty chemicals, ingredients (food & beverage, personal care), pharmaceuticals and performance materials. The company offers end‑to‑end B2B services — including distribution, marketing, sales, logistics and regulatory support — to help partners grow their presence in Portugal and connect local markets with global brands.

📋 Description

• Diagnose and resolve network connectivity issues across enterprise and telecom environments, ensuring reliable operation of the Opplane VLMA platform • Analyse routing behaviour, packet captures, Linux system logs, and application logs to identify the root cause of network and connectivity issues • Test and validate proposed solutions in the Solution Lab before deployment to customer environments • Assist with the deployment, configuration, and optimisation of networking solutions within customer environments • Provide technical support to enterprise customers and telecom operators by guiding troubleshooting activities, communicating technical findings, and helping resolve technical issues through ticketing systems, email, and live support sessions • Perform incident triage, prioritise technical issues, and coordinate resolution with internal engineering teams

🎯 Requirements

• Minimum 3 years of experience as a Network Engineer • Associate’s degree in Networking, Information Technology, or equivalent hands-on experience/certifications (e.g., Cisco CCNA, Juniper JNCIA, or CompTIA Linux+/Network+) • Networking Fundamentals & CLI Experience • CLI Proficiency – Proven hands-on experience using Cisco IOS or Juniper Junos Command Line Interface (CLI) to configure interfaces, verify routing tables, and troubleshoot network connectivity • Routing & Switching – Solid understanding of core networking concepts including: IPv4/IPv6 addressing, Subnetting, VLANs, Static Routing, Basic Dynamic Routing Protocols (e.g., OSPF, BGP) • Tunnelling Technologies – Familiarity with tunnelling concepts such as GRE and VPN technologies • Linux System Administration – Comfortable working within Linux/Unix environments using the command line • Troubleshooting & Infrastructure Packet Analysis – Familiarity with packet capture tools such as Wireshark or tcpdump

🏖️ Benefits

• Global & Multicultural – Diverse perspectives, global collaboration (US, Portugal, India and Singapore offices) • Startup Energy – Fast-moving, impact-driven environment • Ownership Mindset – Engineers own what they build • Collaborative & Friendly – Open, curious, and supportive culture