Senior Manager, People Technology – Workday

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DocGo

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

🚗 Transport

☁️ SaaS

Healthcare Insurance • Transport • SaaS

DocGo is a healthcare technology company shaping the future of healthcare delivery by reimagining how healthcare services are provided. With proprietary technology and skilled clinicians, DocGo delivers population health programs for governments, value-based arrangements for payers, medical transportation for hospitals, and mobile healthcare solutions that aim to keep patients at home and out of hospitals. They emphasize proactive, on-demand, and mobile healthcare solutions, offering services such as urgent care, preventive services, and chronic condition management. Operating in over 30 US states and the UK, DocGo is committed to increasing access to healthcare and improving patient outcomes through technology-driven, compassionate care.

📋 Description

• Own Workday & HR Technology Operations: Serve as the product owner for Workday (HCM, Absence, Talent, Advanced Compensation) and supporting systems, driving system optimization, enhancements, and day-to-day operations. • Lead HRIS Team & Service Delivery: Manage and develop the HRIS team and People support function, ensuring high-quality, timely resolution of system and employee inquiries through a centralized service model. • System Configuration & Optimization: Oversee system configuration, business process design, and enhancements to ensure alignment with organizational needs, compliance requirements, and best practices. • Integration & Technical Management: Lead the design, implementation, and maintenance of integrations between Workday and other platforms, partnering closely with IT to ensure data accuracy and system reliability. • Data Integrity & Governance: Ensure accuracy and integrity of People data through audits, controls, and governance frameworks; partner cross-functionally to maintain compliant and reliable data practices. • End-User Support & Training: Provide advanced technical support to People teams and business leaders, while developing training materials, documentation, and self-service resources to enhance system adoption. • System Upgrades & Continuous Improvement: Manage system releases, updates, and enhancements in partnership with vendors, ensuring minimal disruption and continuous improvement of capabilities. • Stakeholder Partnership & Communication: Collaborate with People, Finance, IT, and Operations leaders to gather requirements, prioritize initiatives, and communicate system updates and impacts. • Team Leadership & Development: Lead hiring, coaching, and performance management of direct reports, fostering a high-performing, solutions-oriented team.

🎯 Requirements

• 7+ years of experience in HRIS, People Technology, or related functions, with at least 2–3 years in a leadership role. • Strong hands-on expertise in Workday configuration (HCM, Absence, Business Processes, Reporting; Compensation/Talent preferred). • Experience managing HRIS teams and service delivery models (ticketing systems, shared services, etc.). • Proven experience with system integrations and working cross-functionally with IT. • Strong understanding of data governance, audits, and compliance within HR systems. • Ability to troubleshoot complex system issues and drive resolution independently. • Strong project management and prioritization skills in a fast-paced environment. • Excellent communication and stakeholder management skills.

🏖️ Benefits

• Medical, Dental, and Vision (with company contribution) • Paid Time Off • 401k