
11 - 50 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Documo is a company that offers cloud-based fax solutions tailored for regulated industries requiring secure and compliant communications. Their platform, mFax, provides a user-friendly interface for sending and receiving faxes and offers features such as bank-grade security and a powerful API for integration. Documo's services cater to various business sizes, providing monthly and annual pricing plans. With a focus on optimizing workflows, reducing paper waste, and enhancing security, Documo aims to modernize document processes and improve efficiency for its users.
🔥 2 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟠 Senior
⛑ DevOps & Site Reliability Engineer (SRE)
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11 - 50 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Documo is a company that offers cloud-based fax solutions tailored for regulated industries requiring secure and compliant communications. Their platform, mFax, provides a user-friendly interface for sending and receiving faxes and offers features such as bank-grade security and a powerful API for integration. Documo's services cater to various business sizes, providing monthly and annual pricing plans. With a focus on optimizing workflows, reducing paper waste, and enhancing security, Documo aims to modernize document processes and improve efficiency for its users.
• Design, build, and operate the cloud platform running Documo’s document processing and fax products. • Support infrastructure behind Documo’s AI and machine learning services. • Own the software delivery path from pull request to production. • Maintain production health and scale the platform securely as the product catalog and AI workloads grow. • Provide strategic technical direction for the business. • Architect, develop, and maintain Documo’s software product catalog with Product, internal stakeholders, and customers. • Ensure technology solutions meet reliability, security, and scalability standards. • Maintain technical documentation and procedures. • Research and implement technologies that improve internal operations. • Implement information technology, information security, and compliance requirements. • Provide escalated technical support to customers and internal stakeholders. • Report to the Engineering Manager, DevOps; no direct reports.
• 6+ years of DevOps, site reliability, or platform engineering experience. • Experience using AI tools in daily work. • Ability to treat infrastructure as a product. • Ability to act as a technical lead and mentor other engineers. • Ability to support customer-facing work up to 10%, including escalations, connectivity and integration discussions, and security reviews.
• Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match. • Annual bonus program based on role and company performance. • Annual performance reviews with merit increases. • In-person company kick-off to connect, collaborate, and celebrate. • Equity opportunities to grow with us. • Flexible remote work that fits your life, plus flexible paid time off. • Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP). • Supportive, inclusive, and fun culture.
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