Forward-Deployed Engineer

Job not on LinkedIn

🔥 35 minutes ago

🇺🇸 United States – Remote

💵 $157.9k - $266.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Lead workflow-first discovery across healthcare providers, payers, life-sciences companies, CROs, and regulated enterprises • Connect operational pain to measurable business impact, risk, urgency, and decision criteria • Design and deliver customer-specific demonstrations, solution workshops, and working prototypes across eSignature, CLM, IAM, integrations, identity, and regulated-signature capabilities • Architect solutions integrating Docusign with enterprise and clinical platforms including Epic, Cerner/Oracle Health, Veeva Vault, CTMS, Salesforce, Workday, Coupa, SAP, OnBase, and custom APIs/webhooks • Translate HLS requirements involving HIPAA, BAAS, GxP, FDA 21 CFR Part 11, IQ/OQ/PQ validation, auditability, identity verification, security, and controlled access into solution designs • Engage process owners, IT and security stakeholders, legal, compliance, quality, regulatory, procurement, and executive sponsors through production deployment and downstream system reconciliation • Lead technical discovery, architecture reviews, integration validation, RFP/RFI responses, proposals, workflow diagrams, business-process documentation, and scoped POC activities • Distinguish supported capability, configuration, dependency, limitation, defect, and roadmap item; establish owners and customer-facing resolution plans • Partner with Account Executives, Professional Services, Customer Success, Product, Support, Security, and Value Consulting • Create reusable HLS reference architectures, discovery frameworks, integration playbooks, POVs, demo assets, and enablement materials • Mentor and raise the technical effectiveness of other solution consultants

🎯 Requirements

• 12+ years of related experience with a Bachelor's degree, or 8 years of related experience with a Master's degree • 4+ years in customer-facing enterprise roles • Experience in software engineering, enterprise presales, solution consulting, or technical advisory • Experience designing, building, and presenting complex SaaS solutions to executive, business, technical, and regulated stakeholders • Experience building AI-native systems and leveraging generative AI frameworks to extract structured data from complex unstructured contracts • Experience with APIs, integrations, enterprise architecture, security frameworks, HIPAA compliance, and FDA regulations • Experience with healthcare or life-sciences domains, including regulated workflows, EHR/EMR integration, identity and access management, and audit requirements • Experience quantifying business impact and leading customers toward a defined proof step, success criterion, owner, and date • Experience with patient intake, consent, provider credentialing, BAA management, clinical-trial agreements, site activation, quality agreements, or regulated supplier workflows preferred • Experience integrating enterprise platforms such as Salesforce, ServiceNow, SAP, Oracle, Workday, Microsoft Dynamics, and content management systems preferred • Experience supporting strategic enterprise sales cycles, executive POVs, complex commercial scoping, and multi-phase transformation programs preferred • Experience mentoring SCs and creating scalable methodologies adopted across teams preferred • Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship

🏖️ Benefits

• Variable incentive pay or company bonus plan, depending on role and performance • Restricted Stock Units (RSUs) • Paid time off and paid company holidays based on region • Up to six months of paid parental leave • Full health benefits plans, including options for 100% employer-paid plans and minimum employee-contribution plans from day one • Retirement and pension programs with potential employer contributions • Learning and development options, including coaching, online courses, and education reimbursements • Compassionate care leave • Reasonable accommodations for qualified individuals with disabilities and religious accommodations

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