Supervisor, Construction Information – Eastern

🔥 6 hours ago

🦌 Connecticut, District of Columbia, +11 more states – Remote

🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dodge Construction Network

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1891

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Dodge Construction Network is a provider of construction market intelligence and digital connection tools that help contractors, architects, engineers, manufacturers and suppliers find projects, manage bids, and connect with decision-makers. The company delivers a searchable directory of projects, plans, specs, product/manufacturer data and BIM objects, verified RFP/RFQ leads, forecasting and analytics, and consulting services through SaaS platforms and data-driven solutions to support business growth across commercial and residential construction markets.

📋 Description

• Support onboarding, training, ongoing development, and retraining of team members • Maintain and update source and account relationship lists • Identify and prioritize new prospects with colleagues and management • Distribute and rebalance assignments across the team • Conduct call and communication reviews and provide coaching and feedback • Oversee and distribute client inquiry workload and ensure timely, accurate resolutions • Monitor inquiry trends to identify performance or data quality gaps and escalate as needed • Maintain documentation of regional project data sources and accurate source-repository records • Track and analyze source conversion rates and outbound engagement activity • Monitor commercial construction project reporting across the construction lifecycle • Track and report data quality, coverage, and completeness metrics • Provide insights and recommendations to Content Operations and Product leadership • Build and grow relationships with high-value industry participants through calls, emails, events, and association meetings • Lead demonstrations of Dodge tools and data capabilities for key industry sources • Coach the team on demonstration skills, outreach strategies, prospecting, value-selling, and objection handling • Oversee day-to-day growth and coverage expansion in the targeted geography • Report directly to the Manager, Construction Information • Travel up to 10%

🎯 Requirements

• Candidates must be located in one of: New York, New Jersey, Pennsylvania, Delaware, Maryland, District of Columbia, Virginia, West Virginia, Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, or Connecticut • Legally authorized to work in the United States and must not now or in the future require employment visa sponsorship • Bachelor’s degree in Business, Construction Management, Communications, or a related field; or equivalent professional experience demonstrating advanced outreach, account management, or customer success • 5+ years of experience in the construction industry • 5+ years of experience in customer success, account management, or client operations • Proven outbound relationship-building and source acquisition experience • Ability to coach others on outreach techniques, customer engagement, product adoption, data-sharing cooperation, outbound playbooks, and cadences • Ability to demonstrate and train others on software and data capabilities, including reviewing recorded or live demos • Experience coaching team members on multi-channel outbound prospecting using phone, email, and social media • Opportunity-qualification, value-selling, and objection-handling coaching experience • Experience with territory planning and account segmentation • Experience using CRM and BI/reporting tools such as Salesforce, Tableau, Quicksight, and Excel • Strong communication skills and ability to support business retention efforts • Customer-focused mindset and ability to understand client needs and deliver effective solutions • Strong relationship management and stakeholder engagement skills • Ability to identify customer needs and contribute to retention strategies • Experience coaching and developing outbound-calling team members • Strong documentation and organizational skills • Background check required after a conditional job offer

🏖️ Benefits

• Market competitive salary • Comprehensive benefits • Uncapped variable incentive plans or an annual discretionary performance bonus, for applicable roles • Reasonable accommodation or assistance completing the online application • Equal employment opportunity and disability-inclusive recruiting, hiring, and promotion practices