
501 - 1000 employees
Founded 1891
🏗️ Construction
💼 Consulting
📦 Logistics
Construction • Consulting • Logistics
Dodge Construction Network is a provider of construction market intelligence and digital connection tools that help contractors, architects, engineers, manufacturers and suppliers find projects, manage bids, and connect with decision-makers. The company delivers a searchable directory of projects, plans, specs, product/manufacturer data and BIM objects, verified RFP/RFQ leads, forecasting and analytics, and consulting services through SaaS platforms and data-driven solutions to support business growth across commercial and residential construction markets.
🔥 1 minute ago
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501 - 1000 employees
Founded 1891
🏗️ Construction
💼 Consulting
📦 Logistics
Construction • Consulting • Logistics
Dodge Construction Network is a provider of construction market intelligence and digital connection tools that help contractors, architects, engineers, manufacturers and suppliers find projects, manage bids, and connect with decision-makers. The company delivers a searchable directory of projects, plans, specs, product/manufacturer data and BIM objects, verified RFP/RFQ leads, forecasting and analytics, and consulting services through SaaS platforms and data-driven solutions to support business growth across commercial and residential construction markets.
• Support onboarding, training, ongoing development, and retraining of team members • Maintain and update source and account relationship lists • Identify and prioritize new prospects with colleagues and management • Distribute and rebalance team assignments • Conduct call and communication reviews and provide coaching and feedback • Oversee and distribute client inquiry workload • Ensure timely and accurate inquiry resolutions • Monitor inquiry trends and escalate performance or data quality gaps • Maintain knowledge and documentation of regional project data sources • Ensure accurate, up-to-date source repository entries • Track and analyze source conversion rates and outbound engagement activity • Evaluate team performance and identify coaching and collection opportunities • Monitor commercial construction project reporting across the construction lifecycle • Track and report data quality, coverage, and completeness metrics • Provide improvement insights and recommendations to Content Operations and Product leadership • Build and grow relationships with high-value industry participants through outbound calls, emails, industry events, and association meetings • Lead demonstrations of Dodge tools and data capabilities for key industry sources • Translate outreach and demonstration results into coaching for the team • Oversee day-to-day growth and coverage expansion in the targeted geography • Collaborate with leadership to maintain and expand source relationships • Support training initiatives and enhance data collection strategies • Travel up to 10%
• Candidates must be located in one of the following states: NC, SC, GA, FL, AL, MS, TN, KY, LA, AR, OH, or IN • Legally authorized to work in the United States and must not now or in the future require sponsorship for employment visa status • Bachelor’s degree in Business, Construction Management, Communications, or a related field; or equivalent professional experience demonstrating advanced outreach, account management, or customer success • 5+ years of experience in the construction industry • 5+ years of experience in customer success, account management, or client operations • Proven track record of outbound relationship-building and source acquisition • Ability to coach others on effective outreach techniques, customer engagement, product adoption, data-sharing cooperation, outbound playbooks, and cadences • Ability to demonstrate and train others on software and data capabilities, including reviewing recorded or live demos • Experience with multi-channel outbound prospecting through phone, email, and social media • Opportunity-qualification techniques • Value-selling and objection-handling techniques • Experience with territory planning and account segmentation • Experience using CRM and BI/reporting tools such as Salesforce, Tableau, Quicksight, and Excel • Strong communication skills and ability to support business retention efforts • Customer-focused mindset and ability to understand client needs and deliver effective solutions • Strong relationship management and stakeholder engagement skills • Experience contributing to retention strategies • Experience coaching and developing outbound-calling team members • Strong documentation and organizational skills • Background check required after a conditional job offer
• Market competitive salary • Comprehensive benefits • Uncapped variable incentive plans or an annual discretionary performance bonus, for applicable roles • Reasonable accommodation or assistance completing the online application • Equal employment opportunity protections
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