Supervisor, Construction Information – West-Great Plains

Job not on LinkedIn

🔥 10 minutes ago

🐻 Alaska, Arizona, +15 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Dodge Construction Network

Dodge Construction Network

501 - 1000 employees

Founded 1891

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Dodge Construction Network is a provider of construction market intelligence and digital connection tools that help contractors, architects, engineers, manufacturers and suppliers find projects, manage bids, and connect with decision-makers. The company delivers a searchable directory of projects, plans, specs, product/manufacturer data and BIM objects, verified RFP/RFQ leads, forecasting and analytics, and consulting services through SaaS platforms and data-driven solutions to support business growth across commercial and residential construction markets.

📋 Description

• Coach team members and manage onboarding, training, retraining, and ongoing development • Manage day-to-day team workflows, workload distribution, and assignment balancing • Maintain and update source and account relationship lists • Identify and prioritize new prospects with colleagues and management • Conduct call and communication reviews and provide performance and quality feedback • Oversee and distribute client inquiry workload, ensuring timely and accurate resolutions • Monitor inquiry trends, performance, and data quality gaps; escalate issues as needed • Maintain documentation and accurate, up-to-date regional project data sources in the source repository • Track and analyze source conversion rates and outbound engagement activity • Monitor commercial construction project reporting across the construction lifecycle • Track and report metrics related to data quality, coverage, and completeness • Provide insights and recommendations to Content Operations and Product leadership • Build and grow relationships with high-value industry participants through calls, emails, events, and association meetings • Lead demonstrations of Dodge tools and data capabilities for industry sources • Coach the team on demo skills, outreach strategies, prospecting, qualification, value-selling, and objection handling • Oversee growth and coverage expansion activities in the targeted geography • Collaborate with leadership to maintain and expand source relationships and improve data collection strategies • Report directly to the Manager, Construction Information

🎯 Requirements

• Candidates must be located in Montana, Wyoming, Colorado, New Mexico, Arizona, Utah, Idaho, Nevada, Washington, Oregon, California, Alaska, Hawaii, North Dakota, South Dakota, Nebraska, or Kansas • Legally authorized to work in the United States and must not now or in the future require sponsorship for employment visa status • Bachelor’s degree in Business, Construction Management, Communications, or a related field; or equivalent professional experience demonstrating advanced outreach, account management, or customer success • 5+ years of experience in the construction industry • 5+ years of experience in customer success, account management, or client operations • Proven track record of outbound relationship-building and source acquisition • Ability to coach others on effective outreach techniques, customer engagement, product adoption, data-sharing cooperation, outbound playbooks, and cadences • Ability to demonstrate and train others on software and data capabilities, including reviewing recorded or live demos • Experience with multi-channel outbound prospecting using phone, email, and social media • Experience with opportunity-qualification techniques • Knowledge of value-selling and objection-handling techniques • Experience with territory planning and account segmentation • Experience using CRM and BI/reporting tools such as Salesforce, Tableau, QuickSight, and Excel • Strong communication skills • Customer-focused mindset and ability to understand client needs and deliver effective solutions • Strong relationship management and stakeholder engagement skills • Ability to identify customer needs and contribute to retention strategies • Experience coaching and developing outbound-calling team members • Strong documentation and organizational skills • Background check required after a conditional job offer

🏖️ Benefits

• Market competitive salary • Comprehensive benefits • Uncapped variable incentive plans or an annual discretionary performance bonus, for applicable roles • Remote, home-office based work arrangement • Up to 10% travel • Reasonable accommodation or assistance completing the online application

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