Account Manager

🕒 September 14

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DoiT International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Develop a deep understanding of DoiT’s business, cloud management platform, support, services, and customer needs • Own customer context, relationships, communications, and vendor-team engagement • Manage customer support escalations through resolution • Negotiate and close long-term commitments with key stakeholders • Identify new workload opportunities within customer cloud environments and SaaS solutions • Establish regular engagement with the complete customer portfolio • Aggregate customer feedback to align products and solutions with customer needs • Provide customer feedback to engineering teams and help prioritize development deliverables • Deliver quarterly customer reviews covering project timelines, projected cloud-platform spending, and support and engagement feedback • Identify cost-optimization opportunities in customer cloud environments • Collaborate with cloud-vendor sales representatives on mutual customers • Nurture existing customer relationships, identify additional engagement opportunities, support vendor-team growth opportunities, and retain customers

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role • 3+ years experience at a technology company • Strong verbal/written communication skills • Strong technical skills enabling productive engagement with technical teams and influential relationship building • Great operational/administration skills • Analytical and detail-oriented • Ability to move between the big picture and minutiae • Desire to grow within the organization and continuously broaden skill sets • Experience with AWS, GCP, or other major public clouds (bonus) • Experience in the FinOps Ecosystem (bonus) • Cloud Certifications, including AWS Cloud Practitioner or Google Cloud Digital Leader (bonus) • Additional languages (bonus)

🏖️ Benefits

• Unlimited Vacation • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program • Flexible schedule balancing work and home life

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