Senior Associate, GTM Systems

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🔥 6 minutes ago

🏄 California, District of Columbia, +2 more states – Remote

🏄 California – Remote 🏛️ District of Columbia – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $100.6k - $148k / year

⏰ Full Time

🟠 Senior

🎁 Product Marketing

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DoorDash

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

Food & Beverage • Logistics • eCommerce

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Own the strategic vision and technical delivery of systems within the assigned purview • Drive application adoption by identifying usage gaps and providing individual and group coaching and training • Leverage and develop AI-powered solutions to improve productivity, efficiency, scalability, and user outcomes • Translate business and process requirements into documentation for technical development, user testing, enablement, and releases • Lead and facilitate system enablement and collaborate with the Enablement Team on user training plans • Collaborate with Revenue Operations to identify and create integrations across the technology ecosystem • Provide flex capacity to the Salesforce team through discovery, technical coordination, delivery, and communications • Support revenue strategy, process improvement, growth, and organizational productivity across go-to-market teams

🎯 Requirements

• 5+ years in GTM Operations and system development or consulting • 3+ years of experience with Salesforce Sales Cloud and related Support/Success ecosystem • Salesforce Administrator certification is a plus, but not required • 2+ years of Gainsight or other CSP experience strongly preferred • Strong aptitude for project management • Familiarity with Agile development methodology and core concepts • Experience with process flow creation, gap analyses, KPI, adoption and success metric analytics, project scoping, and change management • Ability to work autonomously, meet deadlines, and thrive in a fast-paced environment • Ability to communicate, present, and influence effectively at all organizational levels, including executive and C-level • Highly collaborative and comfortable leading stakeholder, leadership, and Revenue Operations sessions

🏖️ Benefits

• Equity grants • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical, dental, and vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • 80 hours of paid sick time per year for salaried roles • Premium healthcare • Wellness expense reimbursement