Client Success Manager, Pharma

Job not on LinkedIn

🔥 18 hours ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Doximity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Secondary Market on 2019-08

Healthcare • Consulting • Logistics

Doximity is a professional medical network for physicians that enables secure communication and collaboration among healthcare providers. With features such as HIPAA-compliant messaging, video calls, and telemedicine solutions, Doximity helps doctors and medical professionals connect with their patients efficiently and securely, streamlining their workflow and improving patient care. The platform serves as a comprehensive resource for medical professionals, offering news, research access, and a directory for networking.

📋 Description

• Cultivate, manage, and maintain relationships with new and existing clients on assigned accounts • Own successful fulfillment of client contracts within original contract terms from program kickoff through campaign completion • Manage timelines for assigned client contracts and keep Client Service Director and Sales partners informed of progress • Collaborate with internal and external teams to develop, iterate, and launch client content • Monitor, measure, and summarize campaign metrics • Accurately forecast project deliverables and achieve revenue recognition goals

🎯 Requirements

• 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market • Understanding of the pharmaceutical regulatory review process • Client-facing experience required • Excellent written and verbal communication • Success working independently and being personally accountable for assigned client accounts • Highly organized, able to coordinate large amounts of information across multiple projects • Enthusiasm to help physicians and improve the US healthcare system

🏖️ Benefits

• Equity (where applicable) • Quarterly bonus or incentive compensation (where applicable) • Medical, dental, and vision insurance • 401(k) with company match • Flexible paid time off and company holidays • Paid parental leave • Professional development and learning opportunities • Wellness and mental health resources • Remote work support and home office stipend (where applicable) • Flexible ways of working • Mentorship and professional development