Player Development Executive

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $88.4k - $110.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

👻 Ghost score 0%

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Logo of DraftKings Inc.

DraftKings Inc.

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

📋 Description

• Develop and strengthen relationships with premier players through personalized service • Drive VIP sales metrics contributing to customer engagement, market share, and net revenue growth • Use customer and performance data to identify trends and opportunities • Identify customer needs and recommend solutions that enhance the VIP experience • Follow VIP policies and responsible gaming requirements • Manage customer escalations with internal teams and drive timely resolutions

🎯 Requirements

• Bachelor’s Degree in a related field or at least 5 years of experience in the gaming, hospitality, sales, or marketing industry • Passion for delivering outstanding player experiences, solving problems, and contributing to a positive team environment • Demonstrated success identifying and implementing strategies that improve operational efficiency • Knowledge of strategies that increase revenue while effectively managing expenses • Strong relationship-building skills and a customer-focused approach to identifying needs and delivering solutions • Ability to obtain and maintain required state gaming licenses

🏖️ Benefits

• Bonus • Equity • Benefits as applicable

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