Senior Revenue Operations Analyst

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Drawbridge

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

💸 Finance

Cybersecurity • Finance

Drawbridge is a leading provider of cybersecurity programs specifically tailored for alternative investment managers. They serve over 1,100 clients including asset managers, private equity sponsors, and hedge funds, helping protect over $1 trillion in assets under management (AUM). With a deep understanding of the financial services industry, Drawbridge combines expert cybersecurity advice with an evolving technology platform. Their comprehensive solutions transform cybersecurity from a compliance obligation into a strategic asset, enhancing business credibility and ensuring compliance with industry standards. The platform offers analytics and benchmarking to keep clients informed about their cybersecurity standing among peers.

📋 Description

• Act as the primary business process superuser for Salesforce and Salesforce CPQ • Manage day-to-day system operations, user support, and enhancement requests • Support and optimize quote-to-cash processes (pricing, quoting, approvals) • Develop reports and dashboards for pipeline visibility, forecasting, and productivity performance as needed • Ensure data consistency across platforms • Support evaluation, implementation, and roll out of new GTM technologies; support ongoing optimization of existing technologies • Lead cross functional projects as they relate to GTM systems • Partner cross-functionally to deliver system improvements • Gather requirements and translate business needs into solutions • Provide user training, onboarding documentation, and change management support for systems updates • Provide sales and end user support for GTM systems • Support data quality and hygiene efforts

🎯 Requirements

• 5+ years of Salesforce Operational Administration experience (not technical administrator/developer) • Strong understanding of sales and GTM business processes (pipeline stages forecasting, lead to opportunity flow, quote-to-cash) • Experience in a SaaS or recurring revenue environment for a small to mid-sized business • Operational experience with Salesforce CPQ and quote-to-cash processes • Working knowledge of GTM tools such as Outreach, data platforms, marketing automation platforms • Strong problem-solving skills, process improvement mindset, and keen attention to detail • Ability to work cross-functionally and communicate clearly with stakeholders • Salesforce certification(s) (Advanced Admin, CPQ Specialist)

🏖️ Benefits

• Flexible work arrangements