Medical Billing Team Lead

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $75k - $90k / year

⏰ Full Time

🟠 Senior

📊 Billing Specialist

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👻 Ghost score 7%

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Dreem Health | Sunrise

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Dreem Health | Sunrise is a digital sleep clinic that provides end-to-end remote diagnosis and treatment for sleep disorders. Patients complete clinician-led video consultations, take award-winning home sleep tests, and receive personalized treatment plans — all coordinated from home and supported by licensed physicians and nurse practitioners. The service verifies insurance benefits, covers most of the U. S. , and integrates with in-lab testing and devices (e. g. , WatchPAT) when needed.

📋 Description

• Directly supervise and support a team of Billing Associates, providing day-to-day guidance, workload distribution, and escalation support • Onboard and train new billing staff on coding, claims, payer-specific rules, and internal workflows • Conduct regular quality audits and provide feedback and coaching to improve accuracy and clean claim rates • Monitor individual and team performance against productivity and quality benchmarks; address performance issues proactively • Oversee claims submission, coding accuracy, and adherence to payer-specific requirements • Escalate complex claims, denials, and payer disputes • Monitor AR aging, denial trends, and collections performance; identify and address recurring issues • Ensure timely, accurate account maintenance and denial follow-up • Develop and maintain documented billing workflows and best practices • Stay current on coding updates, payer policy changes, and industry regulations; train the team on relevant changes • Support internal and external audits and implement corrective actions • Ensure HIPAA and internal compliance adherence; escalate complex or sensitive issues to the Director • Provide regular performance and productivity reporting to the Director of Revenue Cycle • Collaborate with Payment Analysis, Charge Entry/Coding, and Credentialing functions • Serve as billing team's point of contact with Care Coordinators on patient financial counseling matters, while maintaining accurate Apero account and balance data • Recommend process improvements and staffing adjustments based on performance and volume trends • Complete additional tasks as assigned

🎯 Requirements

• 5+ years of experience in medical billing, including at least 2 years in a supervisory or management capacity • Strong understanding of medical coding standards (ICD-10, CPT, HCPCS), billing workflows, denial management, and insurance claim processes • Experience working with private medical practices or outpatient clinics preferred • Experience in Sleep Medicine and/or DME billing strongly preferred • Experience with Apero or similar practice management/billing software preferred • Professional coding or billing certification (CPC, CCS, RHIT, RHIA, or CMRS) is a plus • Demonstrated ability to lead, coach, and develop a remote team • Exceptional attention to detail and strong analytical/problem-solving skills for complex claims and reimbursement issues • Strong written and verbal communication skills, including experience delivering performance feedback • Ability to manage competing priorities and support a team independently in a remote environment • Genuine interest in sleep, health, and helping people better understand and improve their well-being

🏖️ Benefits

• Meaningful work that directly improves peoples’ lives • Be part of an international team across the US, France, Belgium • Annual team offsite • Comprehensive health benefits (medical, dental, vision) • FREE One Medical membership • 401(k) with company match • 20 days PTO + 10 paid holidays + 80 hours paid sick leave • Monthly phone and internet stipend