Principal Business Systems Analyst

🔥 6 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $122.4k - $218.6k / year

⏰ Full Time

🔴 Lead

⚙️ Systems Engineer

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• accountable for the business-analysis discipline across multiple brand's operational technology portfolio • define and maintain the requirements, traceability, and acceptance-criteria standards • maintain current-state and future-state process maps for operational workflows • partner with BPOs to convert operational strategy into requirements • lead UAT for major releases and manage defect triage • ensure systems and data flow correctly post-release

🎯 Requirements

• 8+ years of business-analysis experience • 4+ years in retail operations, POS, or multi-site field-services environments • demonstrated ownership of complex, cross-system business analysis • hands-on track record leading UAT for major releases • strong process-architecture skills • experience working directly with senior business leadership and external vendors • proven mentoring of more junior BAs

🏖️ Benefits

• health and wellness benefits including paid time off and holiday pay • early access to 50% of your earned wages through the myFlexPay program