Sales Operations Specialist

🕒 2 days ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $72.5k - $95k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Act as an extension of the Sales team to preconsult with prospective customers via phone, email, and other digital communication channels • Gather financial reports and begin preparing analysis for shop owner consultation • Support sales by gathering relevant documents for seamless handoff to coaching staff • Build and maintain strong relationships with prospects through effective communication • Manage the sales pipeline, tracking leads and sales activities in CRM systems • Collaborate with sales and marketing teams to optimize lead generation efforts • Analyze sales data and metrics to identify trends related to performance • Provide insights and recommendations to inform strategic decision-making • Support the implementation and optimization of sales technology platforms • Assist in the development and execution of sales strategies to drive revenue growth • Support the maintenance of sales performance dashboards and reports • Collaborate with sales leadership to develop sales forecasts and targets • Monitor sales processes to identify inefficiencies and recommend improvements

🎯 Requirements

• Bachelor's degree in business, marketing, or equivalent experience preferred • 2+ years of experience in inside sales, sales operations, or a similar role • 2+ years of automotive experience highly preferred • Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite • Strong communication skills with the ability to build rapport with clients and collaborate effectively with internal teams • Analytical mindset with the ability to interpret sales data and generate actionable insights • Detail-oriented with a focus on accuracy and data integrity • Proven ability to work independently and manage multiple tasks simultaneously in a fast-paced environment • Knowledge of sales processes and best practices • Experience with sales forecasting and pipeline management preferred • Ability to adapt to changing priorities and thrive in a dynamic and evolving organization.

🏖️ Benefits

• health and wellness benefits including paid time off and holiday pay • early access to earned wages through myFlexPay program