Customer Evidence Manager

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $140.1k - $213.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Own and drive the customer-proof infrastructure powering Dropbox’s managed sales motion • Set the creative and editorial bar for customer stories and direct agency partners producing the work • Identify advocates, coordinate account-team outreach, manage consent and approvals, record participation preferences, and avoid customer fatigue • Maintain the evidence taxonomy, freshness, discoverability, and asset library covering case studies, ROI studies, video testimonials, peer/G2 reviews, customer voice, and competitive proof • Manage the sales content library in Highspot, Deeto, or comparable platforms; organize assets by deal stage, customer profile, vertical, and product; enforce freshness standards; and identify content gaps • Run recurring Sales–Marketing feedback sessions to understand seller needs and prioritize new evidence • Ensure proof reaches the right seller at the right deal stage and track utilization by account executive and deal stage • Partner with Marketing Operations to build Salesforce campaign attribution and reporting measuring impact on pipeline, win rate, and sales-cycle velocity • Provide monthly reporting to Sales and Marketing and maintain a rolling pipeline of customers at each evidence-development stage • Partner with Sales, Customer Success, Campaign Enablement, and product teams across Dropbox products, including AI capabilities, multi-product adoption, and priority vertical workflows

🎯 Requirements

• 8+ years in B2B content marketing, customer marketing, or sales enablement — ideally spanning all three • Demonstrated experience building and operating a customer evidence, case-study, or advocacy program used by sellers in live sales cycles • Strong command of complex B2B sales cycles and evidence needed from discovery and evaluation through procurement and legal review • Direct experience partnering with account executives and SDRs to produce commercially effective content and enablement • Creative/editorial background with strong customer-story and social-proof judgment • Ability to set creative standards, write briefs, direct and manage agency partners, and edit to a high standard while managing multiple stories and stakeholders • Proficiency with Highspot, Seismic, DocSend, or comparable sales content platform (preferred) • Experience with Salesforce campaign attribution, pipeline reporting, or related revenue analytics (preferred) • Experience supporting enterprise or managed sales motions in a SaaS environment (preferred) • Experience developing customer proof for AI products, workflow products, or multi-product platform adoption (preferred) • Familiarity with G2 or other peer-review programs and GEO/customer-voice strategy (preferred) • Experience partnering with Marketing Operations, Campaign Enablement, or Marketing Data Science on content attribution and sales-content analytics (preferred) • Experience developing evidence for priority verticals (preferred)