Senior Client Platform Engineer, Endpoint Platform – Automation

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $141.4k - $215.3k / year

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

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Dropbox

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Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Lead the FleetDM migration by defining scope, requirements, architecture, dependencies, and a phased delivery plan. • Engineer and operate the shared platform, maintaining configuration, agent workflows, policies, queries, integrations, and operational automation. • Build version-controlled configuration with automated checks, peer review, controlled rollout, drift detection, and recovery. • Validate platform capabilities and coexistence, identifying gaps and clarifying management authority. • Establish trustworthy device populations, data freshness, enrollment and agent health, and remediation workflows. • Protect service continuity through representative pilots, acceptance gates, employee-impact checks, and pause/recovery decisions. • Create reusable patterns and documentation, provide shared support coverage, mentor engineers, and conduct operational handoffs. • Reduce recurring manual work and recommend tooling consolidation where supported by evidence. • Partner with Windows, macOS, Linux, Security, IAM, CorpInfra, and support teams.

🎯 Requirements

• Significant hands-on experience engineering enterprise endpoint platforms, including deep expertise in at least one of Windows, macOS, or Linux and experience working across OS boundaries. • Personal ownership of a multi-phase platform migration or comparable change, including discovery, pilots, rollout, recovery, and operational handover. • Strong practical programming or scripting skills, such as Python, Go, PowerShell, or shell, with production automation and API integration experience. • Demonstrated use of Git, code review, automated checks, and controlled deployment for configuration or infrastructure changes. • Ability to diagnose enrollment, agent, policy, identity, networking, and integration failures and distinguish missing data from healthy devices. • Experience establishing monitoring, failure handling, least-privilege access, secrets management, and maintainable operational workflows. • Ability to independently define priorities, align cross-functional stakeholders, communicate trade-offs, and mentor engineers. • Clear written and verbal communication and effective asynchronous collaboration across regions. • Preferred: Production experience with FleetDM configuration, policies, queries, APIs, agent operations, or deployment automation. • Preferred: Practical osquery and SQL experience, including query validation, performance considerations, targeting, and stale or missing results. • Preferred: Migration or coexistence experience involving Intune, Jamf, or comparable endpoint-management platforms. • Preferred: Experience integrating endpoint platforms with identity, security, inventory, or ITSM services. • Preferred: Experience supporting developer-heavy, distributed environments. • Preferred: Demonstrated improvements in platform operating effort, tool consolidation, or lifecycle cost.

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