
201 - 500 employees
Founded 1963
🎖️ Defense
đź’Ľ Consulting
📦 Logistics
Defense • Consulting • Logistics
DSA is a leader in providing secure, innovative technology and information management solutions to support defense, intelligence, homeland security, and civil markets. Founded in 1963, this employee-owned company focuses on operational excellence by delivering mission-critical services such as cybersecurity, data science, and software development. DSA emphasizes data-driven decision-making to enhance security and resilience for its clients, helping them achieve their most sensitive business goals with a commitment to innovation and effective solutions.
🔥 0 minutes ago
🦀 Maryland – Remote
đź’µ $120k - $131k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
đź”§ ServiceNow
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201 - 500 employees
Founded 1963
🎖️ Defense
đź’Ľ Consulting
📦 Logistics
Defense • Consulting • Logistics
DSA is a leader in providing secure, innovative technology and information management solutions to support defense, intelligence, homeland security, and civil markets. Founded in 1963, this employee-owned company focuses on operational excellence by delivering mission-critical services such as cybersecurity, data science, and software development. DSA emphasizes data-driven decision-making to enhance security and resilience for its clients, helping them achieve their most sensitive business goals with a commitment to innovation and effective solutions.
• Design and implement solutions to support new features, capabilities, and system integrations within ServiceNow • Configure, enhance, and maintain ServiceNow platform implementations across ITSM, ITOM, and ITAM modules following best practices • Develop automation and integration solutions across the ServiceNow platform • Support ongoing system improvements aligned with mission and customer requirements • Collaborate with stakeholders to ensure effective delivery of technical solutions in a secure, mission-driven environment
• Active Secret Clearance • Bachelor’s degree in Engineering, Computer Science, or related field • DoD 8570.01 IAT or IAM Level II certification • Minimum 5 years of IT experience focused on ServiceNow development, configuration, and administration • Strong experience with JavaScript, REST APIs, SQL, and Linux • Solid understanding of web services (SOAP) and object-oriented programming principles • Experience working with ITIL v3 processes • Hands-on experience with ServiceNow platform integrations and toolsets • Experience supporting DevSecOps practices, including software development, release, and maintenance • Experience with ServiceNow App Engine Studio and Creator Studio • Experience with ServiceNow modules including ITSM, ITOM, IT Asset Management, Automation Engine, Service Catalog, Incident/Problem Management, Reporting, and Configuration Management • All hired employees are expected to have experience with Microsoft Copilot and/or an approved equivalent AI solution • Strong customer service orientation with a focus on continuous improvement • Excellent written and verbal communication skills with the ability to engage stakeholders at all levels • Ability to manage multiple priorities in a dynamic environment and work independently or collaboratively
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