Inside Sales Representative – Account Management

Job not on LinkedIn

🔥 37 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $30 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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The Duckhorn Portfolio

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1976

🍽️ Food & Beverage

🏭 Manufacturing

💼 Consulting

Food & Beverage • Manufacturing • Consulting

The Duckhorn Portfolio is a leading American fine wine company that has set the standard for quality in the wine industry for four decades. With a focus on optimal grape selection and innovative winemaking techniques, the company prides itself on a premium barrel-aging program and a commitment to excellence. The Duckhorn Portfolio's wines are distributed across the United States and internationally, reaching over 50 countries worldwide.

📋 Description

• Serves as primary point of contact for assigned portfolio of small accounts, maintaining detailed account profiles • Proactively monitors account inventory levels and purchasing cycles to initiate timely reorder conversations • Educates accounts on new releases, limited offerings, and seasonal selections while providing detailed product information • Communicates time-sensitive promotions, discounts, and special pricing opportunities • Focuses on account retention and minimizing churn • Monitors account activity to identify dormant or at-risk accounts and develops reactivation strategies • Utilizes CRM tools to track sales activities, manage accounts, and analyzes sales data to identify trends and opportunities for growth • Processes orders efficiently and accurately while collaborating with logistics team to ensure seamless order fulfillment • Develops new account leads through cold outreach and initial needs discovery calls • Participates in sales meetings, training sessions, and virtual tastings to enhance product knowledge and account management skills • Ensures that all transactions and customer interactions adhere to local and federal alcohol beverage regulations

🎯 Requirements

• 3-5 years’ experience in inside sales or account management, preferably wine industry • Strong track record of customer relationship management and account retention • Ability to identify customer needs and provide effective solutions • Familiarity with CRM software and sales automation tools; strong computer skills • Ability to engage and maintain long-term customer relationships effectively • Strong communication skills, both written and oral

🏖️ Benefits

• Health benefits for you and your family, including medical/dental/vision (with a competitively priced employee contribution to premium) • Disability, life, and pet insurance • Paid time off and 11 paid holidays • 401(k) plan where we invest 10% of your wages every year for your retirement at no cost to you, subject to management discretion • A diverse team of coworkers that care about each other in a fun, exciting work environment • A company that promotes from within, provides great training and a generous tuition reimbursement program