RN Case Manager

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $67k - $101k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Duly Health and Care

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1999

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Duly Health and Care is a regional healthcare system providing in-person and virtual medical services, including primary care, specialties (such as orthopedics and spine), immediate care centers, labs, and telehealth. The system emphasizes same-day and next-day appointments, walk-in immediate care with short wait times, MyChart patient portal access, more than 1,000 providers, over 25 lab locations, and patient billing and contact services. Located in Illinois with a corporate office in Downers Grove, Duly offers coordinated care across clinics and an Accountable Care Organization.

📋 Description

• Review hospitalization and discharge reports to identify patients eligible for Transitional Care Management services. • Conduct post-discharge outreach, assessments, and enrollment activities in accordance with program requirements. • Manage an assigned caseload of patients during the 30-day post-discharge period. • Develop, implement, and monitor individualized care plans with measurable goals and interventions. • Coordinate follow-up appointments, medication reconciliation, and post-discharge services. • Collaborate with providers, office staff, hospitals, skilled nursing facilities, home health agencies, and community resources to facilitate care transitions. • Identify and address barriers to care, including social determinants of health. • Educate patients and caregivers regarding discharge instructions, disease management, and symptom escalation. • Maintain accurate and timely documentation within the EMR and care management platforms. • Monitor patients for risk factors associated with avoidable readmissions and escalate concerns appropriately. • Collaborate with care management, quality, and population health teams to support value-based care initiatives. • Perform other duties as assigned. • Provide telephonic and virtual care management services while promoting safe, effective transitions across the continuum of care.

🎯 Requirements

• Current unrestricted Registered Nurse (RN) license required. • Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing preferred. • CCM, ACM, or equivalent certification preferred. • Minimum two years of clinical nursing experience required. • Two years of case management, care coordination, transitional care management, or population health experience preferred. • Remote or telephonic care management experience preferred. • Knowledge of transitional care management, care coordination, and readmission prevention principles. • Strong communication, assessment, and critical thinking skills. • Ability to work independently in a remote environment. • Strong organizational and time-management abilities. • Proficiency with EMR systems, care management platforms, and Microsoft Office. • Knowledge of community resources and social determinants of health.

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. • Access to a mental health benefit at no cost. • Employer provided life and disability insurance. • $5,250 Tuition Reimbursement per year. • Immediate 401(k) match. • 40 hours paid volunteer time off. • A culture committed to community engagement and social impact. • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

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