Trade Desk Support Engineer – Night Shift

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Where this job comes from

Posted on DV Trading LLC's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of DV Trading LLC

DV Trading LLC

201 - 500 employees

Founded 2016

💸 Finance

Finance • Trading • Technology

DV Trading LLC is a North American-based proprietary trading firm that plays a significant role in financial markets worldwide. The company specializes in trading, hedging, risk management, and technology, providing liquidity and participating in derivatives and securities exchanges globally. DV Trading leverages its technology, capital, and market access to act as both liquidity makers and takers, pursuing outsized returns by challenging norms. The firm is known for fostering an environment of collaboration and meritocracy, and it is part of the DV Group affiliates.

📋 Description

• Provide L1 through L3 support for service requests and incidents • Work the night shift from 12:00 AM to 8:30 AM Central Time • Monitor and alert critical trading system environments • Proactively identify and resolve production issues • Develop tools and drive efficiency, stability improvements, and automation through scripting • Troubleshoot and resolve complex systems issues • Perform production deployments of all infrastructure components • Provide off-hours pager support on a rotating schedule • Deliver timely and professional customer service and production support to maintain smooth operations

🎯 Requirements

• Minimum 3 years of relevant experience • Strong working knowledge of UNIX environment/Unix commands • Database knowledge with SQL, MySQL, and InfluxDB • Strong scripting knowledge in Python and Bash • Minimum B.S. in Computer Science or equivalent • Excellent interpersonal and communication skills are essential • Ability to switch and track various ongoing tasks and issues is required • Attention to detail in problem solving • Ability to work under pressure within a dynamic trading environment • Ability to work independently and collaboratively within a team • Preferred: Experience using Jira as a ticket/work request system • Preferred: Experience using Grafana, InfluxDB, and Icinga • Preferred: Linux desktop support experience • Preferred: Experience with version control systems such as Git and Puppet • Preferred: Network troubleshooting and analysis experience

🏖️ Benefits

• Discretionary bonus eligibility • Medical, dental, and vision insurance • HSA, FSA, and Dependent Care Options • Employer Paid Group Term Life and AD&D insurance • Voluntary LTD, Life & AD&D insurance • Flexible Vacation policy • Retirement plan with employer match

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