Background Verification Specialist I

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

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💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Dyson

Dyson

10,000+ employees

Founded 1991

🔧 Hardware

🏭 Manufacturing

🛒 Retail

Hardware • Manufacturing • Retail

Dyson is a unique technology enterprise known for its innovation and engineering superiority. Originating from a small workshop in rural England, Dyson has grown into a global powerhouse with offices worldwide, from Auckland to Zurich, Shanghai to Chicago. The company's core revolves around engineering but extends to pioneering in diverse technology sectors, including energy storage, robotics, and machine learning. Dyson's products are renowned for quality and innovation, with a strong focus on design and development, which reflects across their vibrant global offices.

📋 Description

• Process and support Background Verifications, Drug Screen, Credit, PA2, and Health Screen programs • Liaise with field, corporate service departments, candidates, management, and vendors • Manage incoming calls and emails and resolve field and candidate questions/issues • Add, remove, and audit primary vendor user access • Provide solutions within the prescribed 2-hour service-level response time • Maintain confidentiality, integrity, and availability of protected candidate information • Maintain program tracking logs and internal process documentation • Facilitate training for programs, processes, procedures, and vendor products • Identify opportunities to improve efficiency, user adoption, process controls, customer service, and program support • Participate in staff, training, and user meetings • Escalate challenges to third-party vendors • Support the Issue Resolution Tool and submit vendor change requests

🎯 Requirements

• Bachelor's degree preferred • 2-3 years of customer service experience • Ability to multitask • Strong communication skills • Multi-system experience is a plus • Successful completion of a background check is required as a condition of employment

🏖️ Benefits

• Medical, vision, and dental insurance • Life and disability insurance • Eligibility to enroll in the company 401(k) plan

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