Vendor Manager

🔥 2 minutes ago

🏈 Alabama, Arizona, +21 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $73.7k - $117.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Blue Cross NC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Manage day-to-day relationships between business stakeholders and vendors • Serve as the primary communicator and liaison between vendors and business stakeholders • Provide performance metric updates, manage capacity and demand, and remediate escalations • Facilitate vendor onboarding through communications, site visits, and training • Educate vendors on program, product, and operational details • Transition business processes and/or operations successfully • Partner with business leads to define evolving service needs, expectations, and requirements • Analyze performance gaps and address them through process improvements, training, or other interventions • Review vendor work for quality issues and manage service improvement plans • Provide input to vendor contract negotiations • Collaborate with internal business partners on vendor strategy discussions • Provide data, knowledge, and feedback on vendor operations

🎯 Requirements

• Bachelor's degree or advanced degree (where required), or 5+ years of experience in a related field in lieu of degree • 3+ years of experience in a related field • Pharmacy, PBM, specialty pharmacy, prescription benefits, formulary, claims, medication management, or healthcare vendor experience highly preferred • Direct vendor management, supplier management, service delivery, account management, provider relations, or external partner ownership highly preferred • KPI, scorecard, dashboard, reporting, or performance management experience • Experience holding external organizations accountable for performance, service levels, quality, or contract commitments • Knowledge of vendor governance practices, SLAs, CAPs, and performance improvement methodologies • Experience identifying root causes, resolving complex operational issues, and implementing sustainable process improvements • Exposure to audits, compliance programs, regulatory requirements, or other highly regulated business environments • Strong analytical skills and ability to translate data into actionable insights and recommendations • Demonstrated success leading cross-functional initiatives and influencing stakeholders across multiple business areas • Experience supporting vendor implementations, operational transitions, or service delivery enhancements

🏖️ Benefits

• Work-life balance, flexibility, and autonomy • Medical, dental, and vision coverage • Health and wellness programs • Parental leave and support • Adoption and surrogacy assistance • Career development programs • Tuition reimbursement for continued education • 401k match including an annual company contribution • Annual Incentive Bonus • Paid Time Off (PTO)