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Program Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’ť Customer Support

đź‘» Ghost score 10%

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Logo of E2 Optics

E2 Optics

1001 - 5000 employees

Founded 2010

📦 Logistics

🏥 Healthcare

🏗️ Construction

Logistics • Healthcare • Construction

E2 Optics is an award-winning, woman-owned, low-voltage integrated IT solutions provider that designs, installs, and manages structured cabling, mission-critical and data center infrastructure, wireless/DAS, audio-visual systems, and electronic security. The company offers nationwide project management, training (including BICSI and OSHA-certified instruction), and lifecycle services for commercial, enterprise, government, healthcare, energy, and transportation clients, emphasizing safety, quality, and scalable technology planning.

đź“‹ Description

• Follow safe work practices and company and client worksite safety policies and procedures • Independently manage project invoicing and budget compliance • Review contract terms and resolve discrepancies with internal stakeholders and clients • Oversee procurement and provisioning of project-critical assets • Develop and enforce procurement workflows aligned with budgets, timelines, and legal requirements • Liaise with external vendors on onboarding, compliance reviews, COI management, and performance evaluations • Support subcontractor onboarding and maintain documentation and compliance standards • Resolve timecard exceptions, job code alignment, and field hour discrepancies • Provide backup timecard approvals in the PM's absence • Coordinate and approve complex travel requests • Lead project meeting coordination and documentation • Capture decisions, assign deliverables, and maintain cross-functional accountability • Assist with drafting and processing change orders, including impact analysis and approvals • Collaborate with HR and project leadership on staffing needs, requisition planning, onboarding strategy, and compliance reviews • Maintain and standardize customer bid templates and project documentation systems • Oversee project equipment returns, cost recovery, vendor negotiation, and logistics coordination

🎯 Requirements

• High school diploma or GED required • OSHA 10 within first 2 weeks in role • Experience in project coordination, administration, or program support preferred • Strong organizational and time management skills with attention to detail • Ability to manage multiple priorities in a fast-paced environment • Proficiency with project management and financial systems (e.g., NetSuite, Smartsheet, Lever, Paycom) preferred • Excellent communication and interpersonal skills to collaborate effectively with internal teams, vendors, and subcontractors • Strong understanding of financial processes including invoicing, purchase orders, and budget tracking • Ability and willingness to travel as required • Ability to regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 25 pounds • Ability to regularly carry and climb ladders to 20 feet • Ability to operate scissor lifts, telehandlers, boom lifts, and UTVs if required • Ability to work in tight and confined spaces

🏖️ Benefits

• Competitive pay • Opportunities for professional development and career growth • BICSI training facilities • A supportive and inclusive work environment • Health, dental, and vision insurance • Paid time off and holidays

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