Licensed Funeral Director, Care Advisor

🔥 5 minutes ago

🏄 California – Remote

infoinfo

💵 $90k - $100k / year

⏰ Full Time

🔴 Lead

👔 Director

Where this job comes from

Posted on Earth's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Earth

Earth

51 - 200 employees

Founded 2020

👥 B2C

🏥 Healthcare

🌍 Social Impact

💰 Debt on 2024-10

B2C • Healthcare • Social Impact

Earth is a company that provides natural organic reduction (human composting) as an environmentally focused alternative to burial and cremation. It offers end-of-life services for individuals and families — including collection, care, paperwork, licensed funeral director services, a multi-week soil transformation in private vessels at dedicated facilities, and return of nutrient-rich soil for memorial use or conservation. Earth markets prepaid and planning options, online portals for managing arrangements, webinar/Q&A and customer support, and emphasizes conservation efforts and restoring ecosystems by donating remaining soil to dedicated lands.

📋 Description

• Follow up with families who express interest or request information • Manage pre-need family consultations and guide families through consultative conversations • Process prepaid arrangements through Homesteaders • Conduct phone and video consultations for individuals and groups of family members • Explain soil transformation clearly and empathetically • Enroll families in funeral funding plans and assist with pre-need arrangements using life insurance • Support imminent and immediate arrangements that sign up directly • Collaborate with peers on team performance goals • Manage an active queue of 1,000+ monthly leads • Follow defined sales processes, communication frameworks, and messaging guidelines • Participate in daily metric reviews, call transcript analysis, and coaching sessions • Cover scheduled evening, weekend, and holiday shifts • Use HubSpot, softphone dialers, Slack, and Google Workspace • Maintain accurate enrollment records, contracts, payment or funding setup, and state-specific disclosure documents

🎯 Requirements

• Active funeral director license and mortuary school certificate • Experience guiding families through arrangement conversations—pre-need, at-need, or both • Genuine comfort with CRM, dialer, calendar, video calls, and shared documentation software • Strong reading comprehension and ability to learn independently from written process documentation • Confidence conducting video calls with multiple family members simultaneously • Professional audio and video setup • Dedicated, quiet, private workspace • Reliable high-speed internet • Availability for rotating evening, weekend, and holiday shifts • Current life insurance license is preferred but not required to start • Quota-carrying or high-volume call experience is preferred • Legally authorized to work in the United States • Ability to work without current or future employment visa sponsorship

🏖️ Benefits

• Equity • Commission opportunity of $40K–$100K • Company-funded life insurance licensing during the first year • Health coverage • Paid time off • Company holidays • 401(k) retirement plan • Professional development opportunities • Remote work arrangement

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