Customer Growth & Activation Specialist

🕒 6 days ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $48.4k - $68.4k / year

⏰ Full Time

🟢 Junior

📈 Growth Marketing

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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eBay

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🛍️ eCommerce

👥 B2C

🏪 Marketplace

💰 Post-IPO Debt on 2022-11

eCommerce • B2C • Marketplace

eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.

📋 Description

• Run outbound prospecting to target repair shops, dealerships and distributors through calls, emails and sequences • Qualify interest, explain how Nexpart fits each customer's parts-buying workflow, and get them signed up • Lead onboarding and activation outreach: set up new accounts, connect customers with their suppliers, and guide them to their first orders • Engage existing customers to re-engage low-activity accounts and introduce features they aren't using • Execute assigned outreach, onboarding and re-engagement campaigns to plan and on schedule • Educate customers on Nexpart's core features by phone, video and email • Capture all customer and outreach data in Salesforce, including activity, contact details, activation status and next steps • Deliver against activity, activation and engagement targets • Serve as a 'voice of the customer', sharing feedback and activation blockers with the team, Support and Product • Represent WHI at a handful of trade shows and industry events each year • Report to the Supervisor, Customer Growth & Activation

🎯 Requirements

• 1–3 years in inside sales, SDR/BDR, customer onboarding, customer success or a similar customer-facing role • Comfort making a high volume of outbound calls and emails, and handling objections • Strong ability to learn technical concepts and communicate them clearly to customers • Organized and detail-oriented, with disciplined CRM habits • Salesforce experience preferred • Experience with automotive parts, repair shops, dealerships, or B2B software preferred • BS/BA degree or equivalent experience • Comfort in handling uncertainty • Highly collaborative – be fun, and easy to work with! • Must be located in Texas • Remote roles are not eligible for U.S. visa sponsorship

🏖️ Benefits

• Maternal and paternal leave • Paid sabbatical • Financial security benefit plans • 401(k) eligibility • Paid time off benefits, including PTO and parental leave • Target bonus • Restricted stock units (as applicable) • Medical, financial, and other benefits • Diversity and inclusion programs • Accommodation support for disabilities