Manager, Customer Growth – Activation

🕒 6 days ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $66.8k - $114.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📈 Growth Marketing

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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eBay

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🛍️ eCommerce

👥 B2C

🏪 Marketplace

💰 Post-IPO Debt on 2022-11

eCommerce • B2C • Marketplace

eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.

📋 Description

• Lead the day-to-day work of the CRM specialist team, coaching them to deliver against call, activation and engagement targets • Set and manage call cadence and campaign strategy for outbound outreach to repair shops, dealerships and distributors • Build and refine Salesforce workflows and templates supporting targeted, timely customer outreach • Use data to prioritize outreach and measure effectiveness • Continuously improve team processes and tools to increase productivity and results • Drive Salesforce adoption and data quality across the team • Build reporting and dashboards, and share regular performance insights and recommendations with the Head of Strategy • Help build out the team through hiring, onboarding and team structure • Serve as a voice of the customer in product development, sales strategy and go-to-market planning • Represent WHI at trade shows and industry events each year • Manage a team of CRM specialists making outbound calls to customers • Report directly to the Head of Strategy

🎯 Requirements

• 5+ years in inside sales, sales operations, customer growth or customer success, including 2+ years leading teams • Proven track record of building and leading high-performing outbound or inside sales teams • Deep, hands-on Salesforce experience, including workflows, reports and dashboards • Experience launching or scaling a CRM-driven sales or customer engagement program • Highly analytical and data-driven, comfortable setting targets and optimizing based on results • Experience managing call cadences and multi-touch campaign strategy • Strong ability to learn technical concepts and communicate them clearly to customers and team members • Experience in automotive parts, aftermarket, dealership parts buying, or B2B ecommerce preferred • BS/BA degree required • Comfort in handling uncertainty and building something new • Ability to travel occasionally to trade shows and industry events • Highly collaborative – be fun, and easy to work with! • Remote roles are not eligible for U.S. visa sponsorship

🏖️ Benefits

• Maternal and paternal leave • Paid sabbatical • 401(k) eligibility • Medical, financial, and other benefits • Paid time off, including PTO and parental leave • Target bonus • Restricted stock units (as applicable)