Strategic Account Director – Strategic Growth

🕒 October 19

☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 10%

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Echez Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Echez Group is a U. S. -based company founded in March 2010, dedicated to empowering companies to thrive in a digital world. Specializing in IT services and consulting, Echez Group focuses on advanced technology solutions that support the digital transformation of businesses through three key business units: Digital Business Development (DBD), Cyclopex, and CRMX. The company offers a range of services including sales management, market research, brand protection, data analysis, and ecosystem commercial management, among others. With a global team and a track record of advising over 600,000 companies, Echez Group is positioned as a leader in commercial ecosystem management.

📋 Description

• Own the strategic and commercial relationship with key enterprise customers • Protect existing revenue while identifying, developing, and closing new opportunities across business units, geographies, and Echez's technology-enabled service offerings • Develop and execute strategic account plans focused on revenue growth, profitability, retention, and expansion • Build relationships with senior executives, decision-makers, procurement stakeholders, influencers, and business-unit leaders • Map complex customer organizations and identify decision-making structures, budget cycles, strategic priorities, and growth opportunities • Identify and pursue expansion opportunities across Brand Protection, Partner Management, Demand Generation, AI-enabled services, and other relevant capabilities • Lead renewals, expansions, change orders, and new SOW opportunities in partnership with Solutions, Finance, Technology, and Operations • Own commercial strategy, pricing, and negotiations while protecting agreed gross-margin objectives • Maintain account intelligence around organizational changes, competitive activity, procurement initiatives, RFPs, and emerging technology priorities • Build and maintain an expansion pipeline and provide accurate forecasts and opportunity plans • Partner with Echez leadership on executive-to-executive engagement and strategic customer development • Grow strategic account revenue, protect and expand strategically important business, create and close new commercial opportunities, expand relationships across business units and decision-makers, and improve account profitability

🎯 Requirements

• 10–15+ years of experience in enterprise technology, consulting, professional services, managed services, BPO/KPO, or related environments • Proven success managing and growing multimillion-dollar enterprise accounts • Demonstrated track record of generating expansion revenue through upselling, cross-selling, renewals, and strategic account development • Strong experience navigating complex enterprise organizations and engaging senior business and procurement stakeholders • Experience with complex contracting, renewals, SOWs, and multi-year commercial negotiations • Strong commercial and financial acumen across pricing, margins, forecasting, pipeline management, and account planning • Microsoft ecosystem experience and an established Microsoft network are strongly preferred • Executive presence and strong communication skills • Ability to build credibility with senior stakeholders • Entrepreneurial and hands-on mindset • Ability to operate independently in a lean, growing organization

🏖️ Benefits

• Direct commercial ownership and high visibility with leadership • Autonomy to develop account strategies, build executive relationships, identify new opportunities, and work closely with leadership and cross-functional teams • Engagement as an Independent Contractor

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