Pharmacy Customer Associate I

🔥 1 hour ago

🐊 Florida, Kentucky, +2 more states – Remote

🐊 Florida – Remote 🐎 Kentucky – Remote 🏈 Ohio – Remote 🍑 Georgia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Elevance Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

Healthcare • Healthcare Insurance • B2B

Elevance Health is transforming from a traditional health benefits organization into a lifetime trusted health partner, driven by a bold purpose to improve the health of humanity. With nearly 100,000 associates, they serve over 118 million people and utilize an integrated whole health approach supported by industry-leading capabilities and a digital health platform. Their mission includes redefining health, reimagining the health system, and strengthening communities.

📋 Description

• Respond to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions • Develop and maintain positive customer relations • Coordinate with company functions to ensure customer requests are handled and resolved appropriately and promptly • Interact with internal and external customers, including subscribers, providers, group or benefit administrators, physician offices, third-party representatives, and other Blue Cross Plans • Provide claims, customer service, and/or membership support • Conduct research to provide proactive, thorough solutions • Own service requests and ensure high-quality resolution and follow-through • Support and guide customers with personal options and decisions • Help customers become knowledgeable and confident using available technology, tools, and resources

🎯 Requirements

• HS diploma or equivalent • Previous experience in an automated customer service environment • Any combination of education and experience which would provide an equivalent background • Strong oral, written and interpersonal communication skills • Problem-solving skills • Facilitation skills • Analytical skills • Ability to work within a reasonable commuting distance from one of the posting locations unless accommodation is granted as required by law • Candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza unless an acceptable explanation is provided

🏖️ Benefits

• Merit increases • Paid holidays • Paid Time Off • Incentive bonus programs • Medical benefits • Dental benefits • Vision benefits • Short-term disability benefits • Long-term disability benefits • 401(k) + match • Stock purchase plan • Life insurance • Wellness programs • Financial education resources • Virtual full-time work, except for required in-person training sessions • Flexible work-life integration • Required COVID-19 and Influenza vaccination support/policy for certain patient/member-facing roles

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