Telephonic Health Educator

🕒 September 24

🐊 Florida, Kentucky, +6 more states – Remote

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💵 $24 - $41 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of Elevance Health

Elevance Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

Healthcare • Healthcare Insurance • B2B

Elevance Health is transforming from a traditional health benefits organization into a lifetime trusted health partner, driven by a bold purpose to improve the health of humanity. With nearly 100,000 associates, they serve over 118 million people and utilize an integrated whole health approach supported by industry-leading capabilities and a digital health platform. Their mission includes redefining health, reimagining the health system, and strengthening communities.

📋 Description

• Provide information to members eligible for disease management programs • Conduct telephonic meetings with program members and provide health information according to program standards • De-escalate situations with members resistant to health coaching and/or disease management interventions • Consult department associates on methods and approaches to help members recognize and overcome health barriers • Increase participants’ motivation by addressing preventative care, barriers, and needs • Promote incremental behavior change leading to healthier outcomes • Conduct behavioral assessments to identify individual member knowledge, skills, and behavioral needs • Coordinate with others on the multi-disciplinary clinical team as needed • Deliver health coaching services to disease management program members • Provide education, motivational support, and individualized action planning

🎯 Requirements

• BA/BS in appropriate field of specialization • Minimum of 2 years of related experience in direct care, health education, exercise instruction, or patient education • Equivalent combination of education and experience may be considered • Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques preferred • Strong understanding of disease management principles preferred • Certification or advanced certification and/or license appropriate to field of specialty preferred • Prior experience utilizing Motivational Interviewing techniques preferred • Candidates must reside within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law • New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

🏖️ Benefits

• Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401(k) contribution • Merit increases • Paid holidays • Paid Time Off • Incentive bonus programs • Medical benefits • Dental benefits • Vision benefits • Short-term disability benefits • Long-term disability benefits • 401(k) with match • Stock purchase plan • Life insurance • Wellness programs • Financial education resources

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