Patient Engagement Associate

🕒 August 21

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Elligo Health Research

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 $135M Series E on 2021-09

Consulting • Logistics • Healthcare

Elligo Health Research is a company that facilitates clinical trials by bridging the gap between research and healthcare. They provide essential tools and services such as patient recruitment, engagement, and innovative technologies, including their proprietary IntElligo® system. With access to a vast network of healthcare and research sites, Elligo supports sponsors, clinical trial sites, and patients in navigating the complex landscape of clinical research across a wide range of therapeutic areas.

📋 Description

• Promote awareness of clinical research and assist with patient enrollment in clinical trials • Recruit clinical trial patients and meet enrollment goals • Attend health fairs and brand the company locally • Demonstrate knowledge of clinical research studies, diagnoses, and medical terminology • Understand study protocols, exclusions, and trial requirements • Establish rapport and provide courteous, efficient service to patients, subjects, healthcare professionals, sponsors, site locations, and company personnel • Conduct daily recruitment activities for assigned enrolling protocols • Make outgoing recruitment calls and answer inbound calls, with a goal of completing 80–120 calls per day • Screen subjects by identifying diagnoses and exclusion factors for correct study placement • Review patient charts in EMR platforms and prescreen patients against study eligibility criteria • Match potential patients to current or upcoming studies, or record them in the database for future studies • Schedule qualified subjects • Maintain the clinical trial database, track trial progress and timeliness, review screen sheets, triage participants, and maintain subject statuses • Adhere to IRB-approved protocols • Prioritize and manage work effectively while providing exceptional customer service

🎯 Requirements

• Strong proficiency in Microsoft Office programs (Outlook, Word) and web applications • Exceptional organizational skills and attention to detail • Effective communication, interpersonal, and human relations skills • Ability to work independently and collaboratively • Ability to handle multiple tasks simultaneously and adapt to changing responsibilities and workloads • Professionalism, urgency, self-motivation, and strong work ethic • High degree of integrity and ability to maintain confidentiality under HIPAA guidelines • Experience working with EMRs preferred • Associate's degree and a minimum of 1 year of experience in a healthcare setting, or equivalent combination of education and experience, required • Clinical research or patient recruiting experience strongly preferred • Data entry experience preferred • Ability to work at a desk using a computer for prolonged periods • Ability to communicate via email, telephone, chat, webcam, MS Teams, or Zoom • Ability to lift, carry, push, or pull objects up to 20 pounds

🏖️ Benefits

• Fully remote position • Up to 20% travel may be required • Equal employment opportunity commitment