Accounts Receivable, Collections Specialist

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 25%

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Logo of Embrace Software Inc

Embrace Software Inc

201 - 500 employees

Founded 2021

💼 Consulting

💸 Finance

Consulting • Software • Finance

Embrace Software Inc. is a business investment company that specializes in acquiring and building world-class software businesses across various industrial sectors. With a focus on mission-critical software, Embrace aims to add value to its portfolio of companies, which range from small and medium-sized businesses to Fortune 500 firms. The company supports its acquired businesses by providing resources and operational expertise to foster growth and enhance customer satisfaction.

📋 Description

• Manage the day-to-day accounts receivable and collections process across multiple Embrace business units • Review AR aging reports and follow up on past-due customer balances • Contact customers regarding outstanding invoices and payment status • Document collection activities, customer commitments, and expected payment dates • Prioritize collection efforts and escalate significantly overdue or high-risk accounts • Resolve billing disputes, invoice discrepancies, missing documentation, and payment delays • Apply or coordinate customer payments and resolve unapplied cash, short payments, overpayments, credits, and account discrepancies • Perform customer account reconciliations and investigate differences between customer and Company accounting records • Assist with credit memo and write-off processes • Prepare AR aging, collections, overdue account, cash receipt, dispute, and collection risk reporting • Track payment commitments and support cash forecasting • Monitor AR metrics including aging, DSO, past-due balances, and collection performance • Prepare a weekly AR summary report for presentation to the CEO on consolidated group AR status • Partner with Finance, business unit, billing, sales, and customer success teams • Support month-end close, external audit requests, process improvements, and acquired-business integrations • Perform other AR and Finance-related duties as required

🎯 Requirements

• 3-5 years of experience in accounts receivable, collections, or a similar accounting/finance role • Experience independently managing a portfolio of customer accounts and following up on overdue receivables • Strong understanding of accounts receivable processes, including invoicing, cash application, customer reconciliations, credits, and collections • Strong Excel skills and comfort working with large AR aging reports and customer account data • Experience with ERP/accounting systems; NetSuite experience is strongly preferred • Strong written and verbal communication skills • Professional and confident when communicating with customers regarding overdue balances • Highly organized with strong attention to detail and the ability to manage multiple priorities and follow-ups • Ability to work independently while collaborating effectively with Finance and business unit teams • Experience working in a multi-entity or multi-business environment • Experience in software, SaaS, technology, or another recurring-revenue business

🏖️ Benefits

• Competitive salary commensurate with experience • Opportunities for career advancement and professional development • Experience collaborating with a diverse, global team within a remote work setting

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