Senior Systems Engineer – Administrator

🕒 November 2

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

Where this job comes from

Posted on Embrace Software Inc's careers page ↗Embrace Software Inc's careers page, not through a job board

First seen by Remote Rocketship November 2

Still open on Embrace Software Inc's site. Checked 4 hours ago.

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Logo of Embrace Software Inc

Embrace Software Inc

201 - 500 employees

Founded 2021

💼 Consulting

💸 Finance

Consulting • Software • Finance

Embrace Software Inc. is a business investment company that specializes in acquiring and building world-class software businesses across various industrial sectors. With a focus on mission-critical software, Embrace aims to add value to its portfolio of companies, which range from small and medium-sized businesses to Fortune 500 firms. The company supports its acquired businesses by providing resources and operational expertise to foster growth and enhance customer satisfaction.

📋 Description

• Independently manage the day-to-day operations of Hirezon's Rackspace-hosted production infrastructure • Administer Windows Server environments, including configuration, maintenance, troubleshooting, patching, upgrades, and performance optimization • Manage Active Directory, Group Policy, service accounts, privileged access, and related infrastructure dependencies • Monitor server health, resource utilization, storage, networking, availability, and infrastructure performance • Coordinate with Rackspace and other hosting providers on incidents, maintenance, upgrades, and service issues • Maintain infrastructure architecture diagrams, configuration records, operational procedures, and documentation • Administer Microsoft SQL Server production environments, including high availability, Always On configurations, and Windows failover clustering • Perform and validate database backups, restores, and point-in-time recovery • Monitor SQL Server performance, availability, storage utilization, and database health • Troubleshoot database performance issues, connectivity problems, failed jobs, and production incidents • Manage SQL Agent jobs, index maintenance, integrity checks, upgrades, and database maintenance • Own backup and recovery operations across servers, databases, and critical infrastructure • Validate backups through scheduled restore testing and maintain disaster recovery procedures and recovery plans • Monitor backup success, storage availability, retention policies, and protected backup integrity • Support Apache HTTP Server, Tomcat, and Java application hosting infrastructure • Manage TLS certificates, DNS, domains, reverse proxies, and application infrastructure • Support SAML/Shibboleth authentication infrastructure and troubleshoot configuration issues • Work with Engineering to diagnose production issues across application, database, and infrastructure layers • Support application deployments, infrastructure changes, and upgrades with testing and rollback procedures • Implement infrastructure security configurations, server hardening, access controls, patching, vulnerability remediation, and risk reduction • Support Cloudflare/WAF configurations, firewall rules, and security-related infrastructure changes • Maintain monitoring, logging, alerting, and operational health checks • Support security audits and compliance requirements with infrastructure documentation and evidence • Monitor utilization, performance, capacity, and growth trends • Automate administration, monitoring, maintenance, and validation tasks using PowerShell or other scripting tools • Evaluate infrastructure lifecycle requirements, upgrades, replacements, capacity expansion, and vendor renewals • Take ownership of infrastructure-related production incidents from investigation through resolution • Coordinate with internal teams, consultants, and hosting providers • Participate in scheduled maintenance and provide support for urgent production issues during evenings or weekends as required • Maintain incident records, troubleshooting documentation, and follow-up actions • Proactively identify infrastructure risks and recommend corrective actions

🎯 Requirements

• 7+ years of hands-on Windows Server administration in production SaaS, enterprise, or hosted application environments • Strong Microsoft SQL Server administration experience, including Always On/high availability, clustering, backups, restores, point-in-time recovery, SQL Agent jobs, maintenance, and performance troubleshooting • Experience independently managing production infrastructure in private-cloud, hosted, VMware, or other virtualized environments • Strong knowledge of Windows Server, Active Directory, Group Policy, Windows failover clustering, service accounts, and server security • Experience managing compute, storage, networking, server capacity, and infrastructure availability • Hands-on experience supporting Apache HTTP Server, Tomcat, TLS certificates, DNS, and web application hosting infrastructure • Experience with Cloudflare or similar CDN/WAF platforms, firewall configurations, and infrastructure security controls • Strong production troubleshooting skills, including monitoring, incident response, root-cause analysis, change management, and operational recovery • Experience managing backup systems, performing database and server restores, and testing disaster recovery procedures • Experience with server patching, vulnerability remediation, security hardening, and operational monitoring tools • Working knowledge of PowerShell scripting for system administration, automation, monitoring, and operational checks • Experience coordinating with hosting providers and managing infrastructure-related vendor escalations • Ability to independently manage production infrastructure without relying on a dedicated infrastructure team • Strong documentation, communication, and problem-solving skills • Willingness to participate in scheduled maintenance and urgent production support during evenings and weekends • Experience with Rackspace or similar managed private-cloud hosting providers • Experience with VMware infrastructure administration and virtualization technologies • Experience with SAML/Shibboleth authentication and single sign-on • Familiarity with Solr, Elasticsearch, or similar search platforms • Experience supporting Java-based enterprise applications • Experience with SOC 2, HECVAT, GovRAMP/StateRAMP, or similar security and compliance requirements • Experience with infrastructure automation tools such as Ansible or Terraform • Experience with immutable or protected backup storage and automated recovery testing • Familiarity with SIEM, EDR/XDR, vulnerability management, and security monitoring platforms • Experience with infrastructure capacity planning, cost optimization, and lifecycle management • Exposure to AWS or Azure environments • Experience creating infrastructure health dashboards, monitoring reports, and operational runbooks

🏖️ Benefits

• Competitive salary commensurate with experience • Opportunities for career advancement and professional development • Experience collaborating with a diverse, global team • Comprehensive Health Benefits to support your wellbeing and peace of mind

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