Instruction Design Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $87.4k - $123.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of Empower

Empower

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Lead end-to-end execution of complex learning design and development programs • Manage timelines, dependencies, deliverables, risks, and course sequencing across multiple contributors • Serve as Scrum Master by managing backlogs, assigning work, monitoring progress, escalating issues, and ensuring quality standards • Partner with stakeholders and subject matter experts to define scope, manage expectations, and align learning solutions with business objectives • Conduct quality assurance reviews and provide actionable feedback on instructional content • Improve learning design, development processes, and program execution • Create and maintain scalable processes, templates, standards, and documentation • Research, evaluate, and pilot tools, technologies, and methodologies • Design and develop instructor-led, virtual instructor-led, and self-paced eLearning solutions • Apply adult learning theory, instructional systems design, and cognitive learning principles • Develop learning content using specified authoring and design technologies • Design assessment strategies, evaluate learning effectiveness, and recommend improvements • Lead Call Center training development efforts

🎯 Requirements

• Bachelor's degree in Education, Instructional Design, or a related field, or equivalent business experience • Minimum of 8 years of instructional design experience supporting instructor-led and eLearning solutions, or equivalent business experience • Expertise managing large, complex learning programs with multiple stakeholders and contributors • Strong analytical, written, verbal, and interpersonal communication skills • Experience conducting quality assurance reviews and providing developmental feedback on instructional content • Experience leading work across multiple contributors, managing work backlogs, and coordinating project execution against deadlines • Strong knowledge of instructional design methodologies, adult learning theory, and learning science principles • Working knowledge of project management methodologies, process improvement practices, and change implementation • Experience creating templates, standards, and documentation that improve quality, consistency, and scalability • Strong technical writing and computer proficiency • Demonstrated technical aptitude and ability to learn new technologies quickly • Ability to work independently and collaboratively with SMEs and business stakeholders • Commitment to continuous learning and adoption of emerging technologies • Intermediate proficiency with one or more eLearning authoring tools such as Adobe Captivate, Articulate, or Lectora • Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship, including CPT/OPT • Agile or Scrum Master certification, ISD or Performance Improvement certification, Adobe Creative Suite, AI-enabled learning tools, and financial services experience are listed as advantages

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions up to 6% • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with the option to wear jeans • Generous paid time off upon hire • Paid time off program • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Bonus program opportunity for non-sales positions • Reliable high-speed internet with a wired connection and a home workspace; necessary computer equipment provided

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