
10,000+ employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $105.7k - $149.3k / year
⏰ Full Time
🟠 Senior
⛑ DevOps & Site Reliability Engineer (SRE)
🦅 H1B Visa Sponsor
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10,000+ employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.
• Own the reliability and stability of production data pipelines and data platform services • Diagnose and resolve data pipeline failures, delays, and data quality issues in production environments • Investigate issues across distributed data systems (e.g., Spark/EMR workloads, ingestion pipelines, warehouse performance) • Lead or support incident response, including triage, mitigation, and long-term resolution • Perform root cause analysis (RCA) and implement durable fixes to prevent recurrence • Define and improve data SLAs (freshness, latency, completeness) and ensure adherence • Design and enhance monitoring, alerting, and observability for data systems • Develop automation and tooling to reduce operational toil and improve system resilience • Contribute to disaster recovery (DR) and resiliency planning, including backup validation and recovery workflows • Partner with engineering teams to improve pipeline design, reliability, and operational readiness • Create and maintain runbooks, SOPs, and operational documentation • Participate in occasional off-hours support for production data systems when required
• Minimum 5 years of experience working with production data platforms in AWS environments • Prior experience building data pipelines and seeing them through production, including exposure to real-world failures and operational challenges • Strong experience with Python and SQL in real data systems • Hands-on experience troubleshooting distributed data processing systems (e.g., Spark/EMR, Redshift, streaming systems) • Proven ability to debug and resolve production issues in data pipelines and data platforms • Experience with AWS data services (such as EMR, Redshift, DynamoDB, S3, or similar) • Experience handling production incidents and performing root cause analysis • Strong problem-solving mindset and ability to work through ambiguous production issues.
• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
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