Partnership Implementation Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 0%

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ENGAGE LEARNING INC

WebsiteLinkedInAll Job Openings

1 - 10 employees

📚 Education

Education

ENGAGE LEARNING INC. is a company currently undergoing website upgrades. They offer a contact service via phone and email for immediate assistance while their new website is under construction. Their focus and industry specifics are not detailed in the given information.

📋 Description

• Collaborate with partners to understand business requirements and customize software solutions • Manage implementations from planning through configuration, testing, and training • Document implementation processes, configurations, and partner requirements • Provide ongoing partner support and troubleshooting during and after deployment • Conduct partner training sessions • Collect, analyze, and share user feedback patterns • Work with development teams to identify and resolve software issues and bugs • Consult with product teams on complex partner problems and solution design • Recommend functionality to address user pain points • Stay current on partner districts, edtech, and education contexts

🎯 Requirements

• Bachelor’s degree in Education, Computer Science, Information Technology, or a related field • 3+ years of experience in software implementation, configuration, and support • Strong technical skills, including knowledge of databases and software development methodologies • Excellent written and oral communication • Strong interpersonal skills and attention to detail • Ability to work independently and as part of a team • Experience working with partners to understand business needs and customize software solutions • Strong negotiation skills with a problem-solving, solution-oriented approach • Strong organizational skills and ability to prioritize multiple tasks within timelines • Ability to address partner requests in a timely manner • Ability to travel up to 25% of the time • Time management skills • Project management skills • Collaboration skills • Ability to pass a background check and drug screening

🏖️ Benefits

• 401(k) benefits • Health insurance plan benefits • 6 weeks of PTO per year • Remote position • Standard work hours Monday through Friday, 8 a.m. to 5 p.m. • Meaningful work helping neighborhood public schools • Equal opportunity employment