People Systems Specialist

Job not on LinkedIn

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $55k - $60k / year

⏰ Full Time

🟢 Junior

👥 People Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of ENGAGE LEARNING INC

ENGAGE LEARNING INC

1 - 10 employees

📚 Education

Education

ENGAGE LEARNING INC. is a company currently undergoing website upgrades. They offer a contact service via phone and email for immediate assistance while their new website is under construction. Their focus and industry specifics are not detailed in the given information.

📋 Description

• Coordinate new team member onboarding, including account setup, equipment access, welcome communications, and orientation logistics • Maintain accurate, up-to-date records in Paylocity and People Operations trackers • Support offboarding logistics, including account deactivation and equipment return • Serve as the first point of contact for everyday technology and people needs • Process password resets and basic account access requests across e2L's technology stack • Troubleshoot and resolve Tier 1 technology issues, escalating complex issues as needed • Create and maintain how-to documentation and FAQs • Post open positions to job boards, careers pages, and internal channels • Conduct phone screens and coordinate next-step interview scheduling with hiring managers • Provide general administrative support to the People & Performance team • Perform other duties as assigned • Report directly to the Chief People & Performance Officer

🎯 Requirements

• 1+ years of experience in HR/people operations, customer service, or technical help desk support • High level of proficiency with Google Workspace (Gmail, Drive, Docs, Sheets, Calendar) • Comfort learning, navigating, and troubleshooting multiple software platforms • Warm, friendly, and professional communication style • Strong organizational skills and ability to juggle multiple requests within timelines • High attention to detail and sound judgment handling confidential information • Ability to work with minimal supervision and know when to escalate an issue • Experience with an HRIS (Paylocity preferred) or applicant tracking system is a plus • Prior experience with recruiting coordination or phone screening is a plus • Background check and drug screening will be required

🏖️ Benefits

• 401K benefits • Health Insurance plan benefits • Discretionary PTO per e2L policy for full-time employees

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