Client Support Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

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Ensemble Health Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Support the development and delivery of data-driven insights within a healthcare revenue cycle management organization • Collect data from internal systems and external sources to support reporting needs • Validate data accuracy and completeness before analysis or distribution • Prepare standard reports and dashboards using established templates and tools • Assist in identifying data discrepancies and escalate issues for resolution • Document processes and maintain data integrity in reporting systems • Support ad-hoc data requests by extracting and organizing relevant information • Collaborate with team members to ensure timely delivery of routine reporting tasks

🎯 Requirements

• Reside and be authorized to work within the United States • Applications from outside the United States will not be considered • Foundational analytical skills • Ability to gather, validate, and prepare data for reporting and analysis • Ability to collect data from internal systems and external sources • Ability to validate data accuracy and completeness • Ability to prepare standard reports and dashboards using established templates and tools • Ability to identify data discrepancies and escalate issues for resolution • Ability to document processes and maintain data integrity in reporting systems • Ability to extract and organize information for ad-hoc data requests

🏖️ Benefits

• Comprehensive benefits package including healthcare, time off, retirement, and well-being programs • Professional certification relevant to the associate’s field • Tuition reimbursement • Quarterly and annual incentive programs for employees who go beyond and raise the bar • Remote work recognition and work-life flexibility