Senior Product Manager

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Logo of Ensemble Health Partners

Ensemble Health Partners

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Private Equity Round on 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Execute a technology-forward roadmap deploying solutions into clients’ revenue cycle management operations • Translate operational needs into technology requirements • Lead discovery sessions with operations teams and document buildable requirements • Shepherd solutions from build through deployment • Maintain alignment with engineering on priorities • Coordinate testing with operations and incorporate feedback • Ensure deployed solutions perform in live operational environments • Maintain accurate development timelines, KPIs, and feature documentation • Keep stakeholders informed and aligned • Coordinate and manage work across a distributed global product team • Delegate, review, and maintain accountability for global product team work • Report to the AVP of Product & Innovation • Connect operations, engineering, and global product team members

🎯 Requirements

• 3+ years of professional experience in healthcare RCM consulting, product management, healthcare RCM technology implementation, or a closely related field • Ability to translate complex operational processes into structured technology requirements • Experience working in or closely with agile engineering teams • Strong written and verbal communication skills • Ability to synthesize information and communicate clearly across operational, technical, and executive audiences • Ability to work independently with general oversight in a fast-paced, high-ambiguity environment • Bachelor’s degree or higher • Strong working knowledge of healthcare revenue cycle operations, especially back-end insurance billing and follow-up processes • Hands-on experience with Aha or similar product management/roadmap tools • Familiarity with Azure DevOps or comparable agile project management platforms • Working knowledge of SQL and ability to write basic queries independently • Experience deploying rules-based automation, AI, or LLM-powered solutions in an operational context • Background at a healthcare RCM technology company or as a product manager supporting RCM operations • Consulting or advisory experience in healthcare technology or RCM • Experience managing distributed or global product team members • Willingness and ability to travel up to 10% and work onsite at client, temporary, or corporate office locations as business needs require • Must be inquisitive and open to innovation, including AI

🏖️ Benefits

• Remote-first work environment • Approximately 5–10% travel • Opportunity to shape how AI and automation transform an entire industry segment • Collaborative, mission-driven team • Direct access to and partnership with senior leadership • Comprehensive benefits package supporting physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs • Professional development investment • Professional certification relevant to the associate’s field • Tuition reimbursement • Quarterly and annual incentive programs for employees who go beyond expectations

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