Account Manager

🔥 1 minute ago

🏄 California, North Carolina, +3 more states – Remote

🏄 California – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🍑 Georgia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Envista Holdings Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2023-08

Healthcare • Manufacturing • Healthcare Insurance

Envista Holdings Corporation is a global leader in dental care solutions, providing a wide range of products and technologies that support dental professionals in delivering high-quality patient care. With more than 30 trusted brands under its umbrella, Envista focuses on innovation and digital dentistry, offering specialized products and equipment for orthodontics, implants, endodontics, imaging, and infection prevention. The company is dedicated to empowering dental professionals through continual improvement and comprehensive educational programs, all aimed at enhancing patient outcomes and transforming the dental industry. Envista's commitment to diversity and inclusion, sustainability, and continuous improvement underpins its mission to support dental practitioners around the world.

📋 Description

• Manage and grow an assigned book of business through consistent customer engagement, service contract renewals and new enrollment opportunities • Build trusted, long-term customer relationships through regular outbound communication • Follow up on marketing-generated leads and sell appropriate products and services over the phone • Identify additional sales opportunities within existing accounts, closing directly or partnering with field sales when appropriate • Serve as a primary customer point of contact and connect customers with appropriate product, service, or support resources • Research customer and account information to resolve discrepancies, uncover opportunities, and determine next steps • Respond to customer escalations and coordinate with internal teams for timely resolution • Partner with field sales, dealer partners, Customer Service, Technical Support, New Owner Support, Clinical Training, and Field Service • Maintain accurate account and sales information using CRM and ERP systems

🎯 Requirements

• Demonstrated experience in sales, account management, customer retention or another customer-facing role involving regular outbound communication • Experience building and maintaining customer relationships by phone • Strong written and verbal communication skills • Demonstrated problem-solving skills and ability to independently research customer or account issues • Ability to effectively manage multiple customer priorities and collaborate across teams • Comfort learning and working across CRM, ERP and other business systems • Proficiency with Microsoft Office applications • Preferred: Inside sales or account management experience • Preferred: Experience selling products or services by phone • Preferred: Experience with service contracts, customer renewals, retention or account-based selling • Preferred: Experience using SAP, Microsoft Dynamics, Salesforce or comparable CRM/ERP platforms • Preferred: Dental, medical device, dental imaging or equipment experience • Preferred: Bachelor's degree or equivalent relevant professional experience

🏖️ Benefits

• Annual performance bonus may be included • Medical, dental, and vision benefits • 401(k) match • Other applicable compensation plans may be included

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