Employer Account Representative

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Equus Workforce Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

📚 Education

👥 HR Tech

🤝 Non-profit

Education • HR Tech • Non-profit

Equus Workforce Solutions is a dedicated organization that provides comprehensive workforce solutions aimed at changing lives and empowering individuals. With a passionate team of over 3,500 professionals across more than 350 locations in North America, they assist over 900,000 individuals and thousands of employers each year. Their services include career center assistance, childcare support, disability determination, family support, and registered apprenticeship programs, all designed to foster economic growth and community well-being.

📋 Description

• Serve as the primary employer-facing representative for Workforce Solutions Borderplex Industry & Workforce Support Services activities • Conduct employer outreach throughout the Borderplex service area • Develop and maintain employer relationships through ongoing communication and workforce consultations • Perform workforce needs assessments and identify hiring demand, workforce shortages, credential requirements, and workforce challenges • Respond to employer inquiries through customer service channels, website requests, email inquiries, and partner referrals • Assist employers with Work In Texas account creation, account updates, password resets, and system navigation • Create, review, and maintain job orders within Work In Texas • Follow up with employers to obtain missing job order information and ensure posting quality • Support recruitment efforts, hiring events, job fairs, and workforce outreach activities • Conduct employer discovery sessions using the Business Engagement & Employer Partnership Framework • Identify apprenticeship, work-based learning, WEX, OJT, customized training, incumbent worker training, career pathway, layoff aversion, and Rapid Response opportunities • Match workforce resources to employer hiring needs and coordinate candidate referrals • Collaborate with Employment Services staff, workforce contractors, educational institutions, apprenticeship sponsors, and workforce partners • Track hiring outcomes, referral activities, and employer follow-up activities • Document employer services, workforce opportunities, referrals, job order activities, hiring events, apprenticeship opportunities, WEX, OJT, and workforce solution activities within WSB-approved systems • Maintain timely and accurate documentation supporting contract performance and accountability • Participate in Workforce System Coordination Meetings, employer engagement activities, and workforce intelligence discussions • Utilize Extreme Customer Service principles in employer and partner interactions • Perform other duties and special projects as assigned

🎯 Requirements

• Bachelor's degree in Business, Workforce Development, Human Resources, Marketing, Public Administration, Economic Development, Education, Human Services, or related field, or equivalent experience • Minimum of three years of experience in business services, employer engagement, workforce development, recruitment, human resources, staffing, sales, economic development, or related employer-facing roles • Strong relationship-building skills • Comfortable conducting employer outreach and consultations • Experience with CRM or workforce system platforms • Strong verbal and written communication skills • Event coordination and recruitment experience • Ability to manage multiple employer relationships and priorities simultaneously • Proficiency in workforce information systems, Microsoft 365 applications, electronic case management, virtual service delivery tools, and evolving AI-enabled platforms • Successful completion of a basic IT skills assessment • Valid driver's license and acceptable vehicle insurance • Experience working within the Work In Texas system preferred

🏖️ Benefits

• Health insurance • Dental insurance • Life insurance • Disability insurance • Paid time off • Paid holidays • 401(k) retirement plan • Flexible spending accounts • Tuition assistance

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